I've been having a problem with links not working. I create very simple menus with 4-6 chapter points. The most recent problem occurred today with only four chapter points. When I check the links in the "Finish" preview window, all links work OK. But when I actually go to make the DVD folder (TS) and check it is PowerDVD or actually burn the TS in Nero, the middle two links of four do not work. Often, it's simply a matter of creating the TS folder again. But today even that is not working. I completely re-did the menu from scratch and now all links are working except the third.
I seem to have this problem more frequently when I use highlight buttons or use a video clip as a menu background.
Any help or suggestions would be much appreciated. I'm using DVDS 2.
Greg Gerlach
Lexington, KY
Some Links Won't Work After Burn
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GregGerlach
- Posts: 14
- Joined: Fri Dec 30, 2005 5:51 pm
- Location: Lexington, KY
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joliverio
Some Links Won't Work After Burn
We have been having the same problem for some time now and we cannot figure out why it is doing this. I have asked Ulead once before and they did not give me a satisfactory answer.
I have a feeling they don't know either. But if it doesn't get explained or fixed soon, we will have to look for some other solution to our DVD menu creation.
We have lost too much time in a production environment thinking we have a good DVD only to find out after everything is burned that it doesn't work and we have to start all over again.
And we don't know what to change to solve the problem. It's purely hit and miss. The frustrating thing is that the DVD Workshop preview works fine.
Please fix this problem soon!
Joe Oliverio
February 1, 2006 3 PM PST
I have a feeling they don't know either. But if it doesn't get explained or fixed soon, we will have to look for some other solution to our DVD menu creation.
We have lost too much time in a production environment thinking we have a good DVD only to find out after everything is burned that it doesn't work and we have to start all over again.
And we don't know what to change to solve the problem. It's purely hit and miss. The frustrating thing is that the DVD Workshop preview works fine.
Please fix this problem soon!
Joe Oliverio
February 1, 2006 3 PM PST
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GregGerlach
- Posts: 14
- Joined: Fri Dec 30, 2005 5:51 pm
- Location: Lexington, KY
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joliverio
We'll try the complete uninstall next. For the time being we are on Version 2.232 which is Patch 5 I think. By upgrading to 2.232 we fixed all but one link. Bummer!
We then deleted the whole link and text and created a new text link with highlight. That solved that problem! We now have a DVD with all highlighted links working. Whew! It only added six hours to the creation time which we can't afford to do too much longer!
The problem only seems to happen when you use highlights on the link although we haven't exhaustivly tried all conditions. I hope Ulead would be able to shed some light on this and at least have the Preview flag the problem so we don't have to waist all that time.
Thanks,
Joe Oliverio
We then deleted the whole link and text and created a new text link with highlight. That solved that problem! We now have a DVD with all highlighted links working. Whew! It only added six hours to the creation time which we can't afford to do too much longer!
The problem only seems to happen when you use highlights on the link although we haven't exhaustivly tried all conditions. I hope Ulead would be able to shed some light on this and at least have the Preview flag the problem so we don't have to waist all that time.
Thanks,
Joe Oliverio
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GregGerlach
- Posts: 14
- Joined: Fri Dec 30, 2005 5:51 pm
- Location: Lexington, KY
Before I burn my first DVD I make a TS folder using DVDW. Then I use PowerDVD to check and make sure all of the buttons and chapter points work. I have found if it works OK in PowerDVD it will work after it's burned. Then I use Nero to burn my DVDs using the files in the VIDEO_TS folder. That way I don't make a lot of "coasters" if you know what I mean. I can also use Nero's verify function when I burn from the VIDEO_TS folder.
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joliverio
DVDW Preview Function
Thanks Greg,
We do that. But you missed my point. The Preview function in Workshop should tell you that you have a problem, if it is truly playing or "Previewing" the DVD. It does not.
All the highlights work in DVDW Preview. You then have to make the TS folders which takes time and if you make the mistake and don't check you may waste more time burning the DVD before you find out you have a problem.
What I would like Ulead to do is fix the problem or fix the Preview function so that it tells you there is a problem and what to do to fix it.
We haven't tried uninstalling yet so maybe this is mute once we do that and reinstall the program. Meanwhile we tear our hair out trying to make it work.
We love Workshop and think that it does a great job. But this and the fact that it does not let you set up button navigation other than by position cause us to go outside the program to complete the job. Which takes valuable time.
Joe
P.S. Use the free program called 'menuedit' to set up the button navigation the way you want it after you create the VOB files. HINT: Ulead, buy menuedit and incorporate it into DVDW. Greatest enhancement you could make at this time.
We do that. But you missed my point. The Preview function in Workshop should tell you that you have a problem, if it is truly playing or "Previewing" the DVD. It does not.
All the highlights work in DVDW Preview. You then have to make the TS folders which takes time and if you make the mistake and don't check you may waste more time burning the DVD before you find out you have a problem.
What I would like Ulead to do is fix the problem or fix the Preview function so that it tells you there is a problem and what to do to fix it.
We haven't tried uninstalling yet so maybe this is mute once we do that and reinstall the program. Meanwhile we tear our hair out trying to make it work.
We love Workshop and think that it does a great job. But this and the fact that it does not let you set up button navigation other than by position cause us to go outside the program to complete the job. Which takes valuable time.
Joe
P.S. Use the free program called 'menuedit' to set up the button navigation the way you want it after you create the VOB files. HINT: Ulead, buy menuedit and incorporate it into DVDW. Greatest enhancement you could make at this time.
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joliverio
Greg,
Yes it is. It happens in Workshop once you create the TS folders. Since we do complicated custom menus, we use menuedit to design how we want the user to navigate between buttons. Menuedit works on the
VOB files after they have been created by Workshop or any other program.
But if you take the Video_TS folder from Workshop and drop it into WinDVD or PowerDVD, etc. directly you will see the missing link.
In fact, we use menuedit to tell us if we have a problem with a missing link since it shows up when menuedit opens the VOB. If you created six buttons and only five show up when you open menuedit, then you know you have a problem.
Again the problem seems to manifest itself especially with highlighted buttons. There isn't any overlap between buttons that can be seen on the menu screen. It looks clean and previews clean in Workshop.
joe
Yes it is. It happens in Workshop once you create the TS folders. Since we do complicated custom menus, we use menuedit to design how we want the user to navigate between buttons. Menuedit works on the
VOB files after they have been created by Workshop or any other program.
But if you take the Video_TS folder from Workshop and drop it into WinDVD or PowerDVD, etc. directly you will see the missing link.
In fact, we use menuedit to tell us if we have a problem with a missing link since it shows up when menuedit opens the VOB. If you created six buttons and only five show up when you open menuedit, then you know you have a problem.
Again the problem seems to manifest itself especially with highlighted buttons. There isn't any overlap between buttons that can be seen on the menu screen. It looks clean and previews clean in Workshop.
joe
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GregGerlach
- Posts: 14
- Joined: Fri Dec 30, 2005 5:51 pm
- Location: Lexington, KY
Joe,
I didn't mean to sound like I missed your point because it could be that Ulead has addressed this preview problem with the patch. And it could be that you have to do a complete uninstall/reinstall to make it effective. All I can say is that I had the same problem and lived with it for many months before I saw a post that recommended using the 2.231 patch along with a reinstall. After doing both, I have not had a single problem. I'd be curious to see if it works for you after you do a reinstall. If it does not, then Ulead does need to fix the problem because it was very frustrating to see a good preview and then have the menu not work.
George,
Thanks for the tip about Menuedit. I was not aware of that program. I'm going to check it out.
I didn't mean to sound like I missed your point because it could be that Ulead has addressed this preview problem with the patch. And it could be that you have to do a complete uninstall/reinstall to make it effective. All I can say is that I had the same problem and lived with it for many months before I saw a post that recommended using the 2.231 patch along with a reinstall. After doing both, I have not had a single problem. I'd be curious to see if it works for you after you do a reinstall. If it does not, then Ulead does need to fix the problem because it was very frustrating to see a good preview and then have the menu not work.
George,
Thanks for the tip about Menuedit. I was not aware of that program. I'm going to check it out.
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joliverio
Uninstall/Reinstall
I apologise George. I had Greg on my mind from the previous post.
I will try the uninstall as soon as we can work it in. Sounds like, although I am not sure why, that that may solve the problem for us also. I will let you know what happens in the next couple of days.
Do you have to do anything else like clearing the registry. I think there was a previous post that went through a whole list of things to do when you uninstall.
If so, could you point me to it again. BTW, I have 2.232 the Patch 5 installed right now, but I didn't do an uninstall before hand.
Check out menuedit. There is a free install but go for the $16 upgrade. It shows you your actual menu graphics whereas the freebe does not. It works great and allows us to choose just how the buttons are navigated.
Joe
I will try the uninstall as soon as we can work it in. Sounds like, although I am not sure why, that that may solve the problem for us also. I will let you know what happens in the next couple of days.
Do you have to do anything else like clearing the registry. I think there was a previous post that went through a whole list of things to do when you uninstall.
If so, could you point me to it again. BTW, I have 2.232 the Patch 5 installed right now, but I didn't do an uninstall before hand.
Check out menuedit. There is a free install but go for the $16 upgrade. It shows you your actual menu graphics whereas the freebe does not. It works great and allows us to choose just how the buttons are navigated.
Joe
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GregGerlach
- Posts: 14
- Joined: Fri Dec 30, 2005 5:51 pm
- Location: Lexington, KY
I did not clear the registry; not to say that isn't a bad idea. I just uninstalled in Add/Remove programs then deleted the DVD Workshop folder in the Program Files/Ulead folder. When I first started having the problem with the buttons/links not working, it seemed that it always occured when I made my first set of TS folder/files. All I had to do was make them again and the buttons worked. But then it got so bad that even that didn't work. That's when I searched the web board and found out about the patch and reinstall suggestion. Good luck!
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joliverio
We found a simple fix to this problem which works for us
If you are like us you use highlights on your chapter links to jazz up the menu. If you have had the problem of having everything look OK in Workshop only to get to the Video_TS folder and discover that one or more of the chapter links are not working, then this work around may work for you as well as it does for us.
No need to uninstall/reinstall, delete folders, or move links on the menu page. Instead do this:
1. Go back to the broken link in Workshop. Right click and copy the text and highlight.
2. Delete the link, text (and with it the highlight). Just click on it and delete it.
3. Now paste back the text and highlight link.
4 Reposition it to the spot it was in before. Not critical, put it any where you like.
5. Burn the project again and voila the Video_TS folder data is now fixed.
This has worked for us repeatedly now and is a life saver for this very bad bug in DVDWS2!
Also if you are not using menu-edit to fix your chapter navigation after you have created the Video_TS folder then you are doing a dis-service to your customers. Again a very bad bug that has never been fixed.
Which brings me to another point. Is there a future for DVDWS? When will we have an enhancement and bug fix update? Is anybody out there listening to end users?
Let me know if this fix works for you. Maybe it is just our system that is the problem. Who knows.
Joe Oliverio
No need to uninstall/reinstall, delete folders, or move links on the menu page. Instead do this:
1. Go back to the broken link in Workshop. Right click and copy the text and highlight.
2. Delete the link, text (and with it the highlight). Just click on it and delete it.
3. Now paste back the text and highlight link.
4 Reposition it to the spot it was in before. Not critical, put it any where you like.
5. Burn the project again and voila the Video_TS folder data is now fixed.
This has worked for us repeatedly now and is a life saver for this very bad bug in DVDWS2!
Also if you are not using menu-edit to fix your chapter navigation after you have created the Video_TS folder then you are doing a dis-service to your customers. Again a very bad bug that has never been fixed.
Which brings me to another point. Is there a future for DVDWS? When will we have an enhancement and bug fix update? Is anybody out there listening to end users?
Let me know if this fix works for you. Maybe it is just our system that is the problem. Who knows.
Joe Oliverio
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Redstar
Now, it seems weird answer, but worked for me...
Now, it seems weird answer, but worked for me...
You see, i had the same problem and i think i found a solution by accident...
I believe u get this problem when you have put music to your (motion) backround menu...that its (music's) duration is more than the 20 seconds that comes as a default option ..in the Menu options..
Beleive me, i had the same prob and when i went desparate, i just changed the duration of the music menu to 20 secs the most and not more...after the burn the dvd worked fine..
Now, to be honest dunno if this is gonna work for all of u m8s, but ..at least i tried to help..
Evil machines & tech...loooooooooool
Redstar
You see, i had the same problem and i think i found a solution by accident...
I believe u get this problem when you have put music to your (motion) backround menu...that its (music's) duration is more than the 20 seconds that comes as a default option ..in the Menu options..
Beleive me, i had the same prob and when i went desparate, i just changed the duration of the music menu to 20 secs the most and not more...after the burn the dvd worked fine..
Now, to be honest dunno if this is gonna work for all of u m8s, but ..at least i tried to help..
Evil machines & tech...loooooooooool
Redstar