PhotoImpact 10 promblem HELP

[dejavuguy]

Hi, I'm having a problem with PhotoImpact 10 starting up. When its loading a error report comes up, I sent the error report to Microsoft, and as usual they have no suggestions. It was weird, because it was working just fine earlier.

I also uninstalled it, and installed it gain from the cd, and its still giving me this error.

In the technical error report contents, it has a file that's included called \9e8f_appcompat.txt

Please help, I'm in the middle of creating my website with a lot of pictures on it! Its either get PhotoImpact fixed or use Nova Development, Photo Explosion. Which sucks.

[rabmilanda]

save your work on a diskor any external media such as jumpdrive.
restore your computer to a back date when it was working fine using system restore.
..and if this doesn't work then reinstall the fresh copy of windows and photoimpact.
before you do that make sure you don't have any hardware problems suh as bad sectors on your hard drive, in that case you need to change it. You can find out by running disk diagnostics

[MaryLouW]

If you've installed any new filters lately, that could be t he problem. If so, just move the filters on the hard drive to another folder so the program can't find them at all, then it will load.