Trial Verion Install Problems

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rancher

Trial Verion Install Problems

Post by rancher »

I downloaded the trial version of VS9 and it bombed out here is the error.
"Setup need the next disk, Please insert Disk 1 that contains the file layout bin,"

I would like to purchase the software if I can see if I like it, but at this pace I can see I might have to look else where unless I get this working.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

I've seen this sort of error before with other software.
I take it you are trying to install the program from the hard drive.

Past experience often shows (though not always) that the software is looking for the files it requires from your CD/DVD Drive.

Do you have a spare Read-Write Disk you could copy the files to and try setting up from there.
(I suggest a Read-write to save losing a CDR/DVDR)
rancher

didn't work

Post by rancher »

I did like you ask and still has the same problem.

I did purchase some hardware today that had version 7 and it did install.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

rancher

no luck

Post by rancher »

Still no luck, I did remove the temp file, it was another # and version 9 never did install, so there were no direcrtory. I do have version 7 working. I will call tech support tomorrow and manybe they can get this working.
David Mears
Posts: 21
Joined: Tue Dec 27, 2005 5:23 pm
Location: Santa Clara CA

Re: Trial Verion Install Problems

Post by David Mears »

rancher wrote:I downloaded the trial version of VS9 and it bombed out here is the error.
"Setup need the next disk, Please insert Disk 1 that contains the file layout bin,"

I would like to purchase the software if I can see if I like it, but at this pace I can see I might have to look else where unless I get this working.
I'm considering upgrading my VS from V6 to V9 and wanted to checkout the trial version first as well, but had the same problem. I don't know if it had any impact on the issue, but I also just uninstalled the old trial version 7 code which I'd tried out a ways back. I will try the information provided in http://phpbb.ulead.com.tw/EN/viewtopic.php?t=5992 as it sounds promising. Unfortunately, my only internet access is here at work while my computer is at home, so it'll have to wait until this evening before I can try out the info there.
David Mears
Posts: 21
Joined: Tue Dec 27, 2005 5:23 pm
Location: Santa Clara CA

Re: Trial Verion Install Problems

Post by David Mears »

David Mears wrote: I'm considering upgrading my VS from V6 to V9 and wanted to checkout the trial version first as well, but had the same problem. I will try the information provided in http://phpbb.ulead.com.tw/EN/viewtopic.php?t=5992 as it sounds promising.
Well, I had no luck. I removed what I felt comfortable removing (I understand Unix systems far more than PCs) but was still unable to get any further. I didn't want to remove any ULead files related to my currently working version 6.0; I didn't find any of the primarily suspect files/folders (e.g. the ones named {88F92798-59AB-474F-B40D-1EC5F782F7EE}, which are called out in the error message I get during attempts to install).

I'd really like to test Version 9.0 before I buy it, but I'd also like to take advantage of the Holiday deals on it before they expire early January. So I'd appreciate any and all help on getting the trial version to install. I previously (a year or so ago) managed to install a trial copy of 7.0 (which I recently removed again), and I still have the 5SE copy that came with my computer before I bought and installed 6.0, so I assume it should be possible to install new versions without having to remove old versions.

In general I'm happy with version 6.0 (the functionality and UI meet my needs) but being in the software business myself I know the importance of not getting too far behind the latest versions. There is one set of problems I have with 6.0 that I'm really hoping newer versions have fixed -- I occasionaly have problems with the audio in edited output, sometimes just having loud screechy pops but sometimes getting out of synch with the video by as much as a second. I'd really like to have that problem fixed!
David Mears
Posts: 21
Joined: Tue Dec 27, 2005 5:23 pm
Location: Santa Clara CA

Re: Trial Verion Install Problems

Post by David Mears »

David Mears wrote: I will try the information provided in http://phpbb.ulead.com.tw/EN/viewtopic.php?t=5992 as it sounds promising.

Well, I had no luck. I removed what I felt comfortable removing but was still unable to get any further. I didn't want to remove any ULead files related to my currently working version 6.0.
Tried one more thing -- I removed everything from the Temp dirs as directed by the above URL, and for the "Common Files/Ulead Systems" I renamed the directory (instead of removing it) so it wouldn't exist during the install but I wouldn't lose all the files in it for V6. Still got the same error about not finding layout.bin anywhere. Sigh I've renamed the one dir back again so at least I've still got V6 working.
sjj1805
Posts: 14383
Joined: Wed Jan 26, 2005 7:20 am
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB
Location: Birmingham UK

Post by sjj1805 »

Someone else posted the answer last night
Take a look here:
http://consumer.installshield.com/kb.asp?id=Q108192

Regards
Steve J
rancher

Post by rancher »

sjj1805 wrote:Someone else posted the answer last night
Take a look here:
http://consumer.installshield.com/kb.asp?id=Q108192

Regards
Steve J
Yea. This did work for me.

Thanks guys... It did work.
David Mears
Posts: 21
Joined: Tue Dec 27, 2005 5:23 pm
Location: Santa Clara CA

Post by David Mears »

sjj1805 wrote:Someone else posted the answer last night
Take a look here:
http://consumer.installshield.com/kb.asp?id=Q108192

Regards
Steve J
Sounded VERY promising! Unfortunately, it didn't work either (for me, anyway) :cry: I still get exactly the same error.
David Mears
Posts: 21
Joined: Tue Dec 27, 2005 5:23 pm
Location: Santa Clara CA

Post by David Mears »

Just as a quick followup ... I got my copy of the full version of VS9 (on CDs) yesterday, and it installed without issues. I've only done one small edit session with it as a quick test, but it seems to be working fine as far as I can tell so far.
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