Can't Open GIF Animator Trial version 5

Hogzilla · Post by **Hogzilla** » Sun Dec 25, 2005 8:40 am

I installed the software but I can't open the program.

It gives me this error message "ga_main.exe - Entry Point Not Found"

"The procedure entry point LangQueryByProductVersion could not be located in the dynamic link library u32sn.dll"

How do I fix the error and make the Trial run smoothly?

sjj1805 · Post by **sjj1805** » Sun Dec 25, 2005 9:11 am

Hogzilla

Could you please update your profile with your system specifications.
This is likely to be an operating system error.

Please view the following link and view some of the results regarding similar sounding errors.

http://uk.ask.com/web?q=The+procedure+e ... o=0&dm=all

Hogzilla · Post by **Hogzilla** » Sun Dec 25, 2005 10:04 am

I've updated my profile.

Thanx for any assistance.

sjj1805 · Post by **sjj1805** » Sun Dec 25, 2005 10:51 am

Did you have a failed Service Pack 2 installation?
If so please read the following link.

http://support.microsoft.com/kb/888162

Hogzilla · Post by **Hogzilla** » Sun Dec 25, 2005 11:13 am

Nope, I didn't install Service pack 2 because of security reasons. I'm still using service pack 1.

Post by **VikingAnimations** » Mon Dec 26, 2005 11:31 pm

What language are you running on your computer? English US, or something else?

Have you tried uninstalling the trial version and reinstalling it?

sjj1805 · Post by **sjj1805** » Tue Dec 27, 2005 3:05 am

Try modifying the suggestions here that were for video studio 9

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=5992

Post by **VikingAnimations** » Tue Dec 27, 2005 4:16 am

That would be a bit drastic at this stage, and the registry keys would not be the same. An uninstall followed by a reboot, then a new install would be the first choice.

Service Pack 2 should be installed. A computer is a lot more secure with all the latest updates...

sjj1805 · Post by **sjj1805** » Tue Dec 27, 2005 12:09 pm

Sorry , think I read too many posts and thought he'd done that which he hasn't.
Yes the uninstall - reboot - re-install should be the first choice.

Hogzilla · Post by **Hogzilla** » Thu Dec 29, 2005 9:11 am

Thanx for the help. I tried Uninstall and reinstall. The dll not found message has been solved but I face with another problem.

I only open the software then it probe me about "Try", "Information" and "Quit". So I naturally click on "Try". After some loading, then the Windows "Error reporting" window appear. Then I was probed whether to send error report or not.

After that, the program shutted itself down. What went wrong in the process?

Thanx and regards

Post by **VikingAnimations** » Thu Dec 29, 2005 11:46 am

Did the error/crash occur when the "Video I/O" box appeared during startup? If so, go to GA's Program Files folder and delete the "vio" folder.

Otherwise, we would need more info to go on.

Hogzilla · Post by **Hogzilla** » Fri Dec 30, 2005 8:39 am

Problems solved. Thank you very much, sjj1805 and VikingAnimations.