Cannot Open Photo Express!

[galleherjazz]

I have a registered version of Photo Express 4 and had a problem when I first got my new 300 gig HD (Pentium 4, 1 gig RAM, Windows XP Pro). The program would not open. The Ulead support technical folk suggested that I right click on the Photo Express icon and click on Properties. Then, on the Compatibility tab, put a check on the "Run this program in compatibility mode for:" box. Choose 'Windows 98/Windows ME' from the drop down list. Then click "OK".

THIS WORKED!

Then, recently, the program would not open again, and having the compatibility tab alread on Windows 98/Windows ME, I followed the support folks' second suggestion, to rename the Uvavi.vio file. This did not work. I must say the support team suggested several things--complete, careful uninstall and reinstall with programs closed. BUT THE PROBLEM PERSISTS.

I was wondering if anyone else has had a problem opening Photo Express and what they did to correct the problem. I believe that perhaps a program is blocking it from opening. I have closed my firewall; I have deactivated NAV; I have closed various and sundry programs, but I cannot pinpoint what, if any, program is the culprit here.

The support people have exhausted their suggestions. Do any of you have any ideas.

Thanks!

[J0rdyn]

Thank you! Thank you so much! lol. I've been trying to figure this thing out all night, and now it works!

[heinz-oz]

Thank you! Thank you so much! lol. I've been trying to figure this thing out all night, and now it works!

what?

[galleherjazz]

At last, thanks to encouragement from some of you and tracing the problem of another (unreleated) program that similarly crashed when opened, I found the offending folder.

It is the K-Lite Codex pack. I think this comes from KaZaA, I am not sure. But I uninstalled the codex pack, and now both of my Photo Express (versions 4 & 6) open beautifully.

This thread is closed.