Problems installing Content Pack 1 & 2 for VS9

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GeorgeC
Posts: 118
Joined: Sun Jun 05, 2005 4:23 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P5K-E
processor: Intel Quad Core Q6600 2.40gHz
ram: 8GB
Video Card: Gigabyte GT240 1024mb
sound_card: SoundMAX HD Audio
Hard_Drive_Capacity: 2.2tb
Location: Tasmania Australia

Problems installing Content Pack 1 & 2 for VS9

Post by GeorgeC »

Hi,

I have downloaded the SmartDownload options but when I try to install Contents Part 1 and part 2 nothing seems to happen. I have installed all other packs including Parts 3 and 4. Any suggestions?

George
Regards,
George
VideoStudio Pro X3 13.6.2.36;DVD MF Pro 7.00.398.2; Paint Shop Photo Pro X3; PhotoImpact X3
GeorgeC
Posts: 118
Joined: Sun Jun 05, 2005 4:23 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P5K-E
processor: Intel Quad Core Q6600 2.40gHz
ram: 8GB
Video Card: Gigabyte GT240 1024mb
sound_card: SoundMAX HD Audio
Hard_Drive_Capacity: 2.2tb
Location: Tasmania Australia

Post by GeorgeC »

I've emailed Tech Support so hopefully I will get a reply.
Regards,
George
VideoStudio Pro X3 13.6.2.36;DVD MF Pro 7.00.398.2; Paint Shop Photo Pro X3; PhotoImpact X3
brianosmi
Posts: 35
Joined: Tue Dec 20, 2005 6:19 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 32 Bit
processor: Intel Core2 Duo P8700
ram: 4 GB
Location: Springfield, Ohio

Post by brianosmi »

I've had the same problem. Please post back if you get a reply from Customer support.

Thanks,
Brian Allen
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