Jumpy after capture

vroman · Post by **vroman** » Sun Dec 18, 2005 8:08 pm

Please help me. I've captured my video and it came into the computer fine, no jumping and no dropped frames. Now when I want to either preview the clips(in windows media player) or put them in the time line of video editor, they play choppy. Do I have to convert the clips or render or something to make them play smooth again? Thank you for your help in advance.

Terry Stetler · Post by **Terry Stetler** » Mon Dec 19, 2005 2:37 am

Please fill out your profile w/system specs. Without those we have little idea as to how to even start save for guesswork.

That said here's a guess:

this sounds like many non-dedicated editing systems I've dealt with. The other installed non-editing software can, and often does, cause problems with non-Instant Playback previews etc. This would included antivirus, firewall and many other "normal" utilties.

I put my editing software into a second partition of a dualboot system (2 separate OS installs with a boot menu at startup) and install none of the general purpose toys found on general purpose computers. No email, no internet toys, no MS Office; no nothing except for editing, DVD burning and graphics software.

vroman · Post by **vroman** » Mon Dec 19, 2005 11:19 am

I'm not sure how to find out the other info needed on the profile but I hope that helps. Is it difficult to set my computer up with a diferent OS? Thanks for your help

vroman · Post by **vroman** » Tue Dec 20, 2005 3:15 am

There must be something wrong with this computer and the settings because I took one of the clips that was giving me a hard time here, and played it fine on my laptop. I just dont know where to look to find the problem. Someone please help I am running out of time. Thank you

vroman · Post by **vroman** » Tue Dec 20, 2005 6:29 pm

Someone please help me. I am running out of time. I have tried contacting the Ulead support and can never get through to a live person. I'm sure any experienced person can figure out what is wrong. I would really really appreciate ANY help anyone can offer at this time. Thank you

klowther · Post by **klowther** » Tue Dec 20, 2005 7:51 pm

vroman,

Assuming that you are using IDE connected devices, check to make sure that you have ultra-dma set on your hard drives. You can do this by:

Either right click on the My Computer icon on your desktop and select properties or go into the control panel and select the System icon.

Once there, click on the hardware tab.

Click on the Device manager button, this should bring up a box that shows the various components on your system.

Look for 'IDE ATA/ATAPI controllers' entry in the list and click on the + sign to the left of it.

This should reveal additional entries underneath the controller. There is probably a Primary IDE channel and Secondary IDE channel.

First, right click on the Primary IDE channel and select Properties.

This should bring up a dialog box showing information about your primary IDE channel.

Click on the Advanced Settings tab. This will show the transfer mode of both devices connected to that channel. These devices could be your hard drives or your cd rom drives. In either case, the transfer mode, most probably should be set to 'DMA if available'. If it is set to 'PIO Only', this could be the source of your problem. Changing this setting requires that you reboot the machine.

Repeat the above procedure on the secondary IDE channel.

Hope this helps.

- Ken

vroman · Post by **vroman** » Tue Dec 20, 2005 9:09 pm

Thank you for your response. I did as you instructed I have 2 primary and 2 secondary. I checked them all and only 1 was not correct, so I corrected it. I reset the computer and the same problem still exists. When playing the video in editor it plays like it was in slow motion. What next??

klowther · Post by **klowther** » Tue Dec 20, 2005 10:04 pm

You did say that windows media player will not play the video properly as well? If that is true, the only other things I can think of would be:

What video card do you have and what version of directx are you using?
Do you have the most current drivers installed for the video adaptor?

You can answer this by going to Start/All Programs/Accessories/System Tools/System Information. This should bring up a program that shows a summary of your system. Click on Components/Display. This should tell you what type of video display adaptor you have and the version of its driver. In the same program, go to the Tools menu and bring up the Directx Diagnostic Tool. This should tell you what version of directx you are using. The most current version of Directx is 9.0c.
Generally speaking, you need to check with the manufacturer of the machine (Dell, HP, Compaq, etc.) to determine if there are more current drivers available for the video adaptor.

Also, the hard drive that you have the video on could be badly fragmented.

You can determine this by going to Start/All Programs/Accessories/System Tools/Disk Defragmentor. Highlight the hard drive that contains the video and click on Analyze. The program will tell you whether you should defragment the drive or not.

Hope that helps.

- Ken

vroman · Post by **vroman** » Tue Dec 20, 2005 10:20 pm

I am running an Intel Pentium 4 CPU 2.8GHz (2CPU's) Memory 512 MB Ram Directx is 9.0 windows XP home edition. Everything seems to be where they need to be. I defragmented yesterday. I don't understand.

klowther · Post by **klowther** » Tue Dec 20, 2005 10:28 pm

You didn't say what video adaptor you are using. It sounds like your video adaptor is lacking. Can you play other videos without a problem? What are the properties of the video that you are having a problem with? (frame size, video compression type, etc.)

- Ken

vroman · Post by **vroman** » Tue Dec 20, 2005 11:41 pm

Video adapter: ATI Rage XL PCI, ATI Tech Inc
Adapter RAM 8.00 MB
I can play these videos in Quicktime but after they play for a few seconds they begin to do the same, jumpy. The video has been brought in from a a vcr through the pro av link, avi format. I'm not sure about compression.Thank you for taking the time to try to help me

klowther · Post by **klowther** » Wed Dec 21, 2005 12:27 am

I'm not very well versed in ATI products, but from what I see on the internet about this particular card it appears to be VERY basic and probably under-powered for what you are trying to do.

Hopefully someone else lurking around here can either vouch for this card or suggest a viable replacement.

- Ken

vroman · Post by **vroman** » Wed Dec 21, 2005 2:11 am

Could you recomend a better video card to use for video editing? Are they easy to install? Is there a way to confirm that this is the problem? I need help.

klowther · Post by **klowther** » Wed Dec 21, 2005 8:01 am

The only way that I know of to confirm that this is the problem is to try a different video adaptor.

The fact that the same video plays ok on your laptop says that the video file itself is probably ok. To determine the attributes of the video, place it on the timeline in video editor, right click on it and select properties. That should bring up a dialog box showing the audio/video properties of the clip.

The only video adaptor's that I'm familiar with are NVidia cards. I've used NVidia 5200, 5900 and 6600 cards with good results but they were all AGP cards, not PCI cards. Does your system have an AGP slot or are you restricted to using a PCI card?

The more information you can reveal about your system (manufacturer, motherboard, io slots, etc.) the better.

- Ken

vroman · Post by **vroman** » Fri Dec 23, 2005 3:19 pm

I wanted to thank you very much for trying to help me Ken. I ended up calling a local company to come in and take alook at the machine for me. God knows i try calling ulead for help, but they never get back to you. Happy Holidays