Help needed with mpeg 4 download

Moderator: Ken Berry

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andywatkins1963

Help needed with mpeg 4 download

Post by andywatkins1963 »

I want to convert videos to run on ipod. I had videostudio 8. Got an email from ulead today that said upgrade to videostudio 9, download the free mpeg 4 and ipod patches and it will work....

So I have today paid 24.99 to download the upgrade software.

I have installed it no problem.

I have registered it no problem.

I have found the page to download the mpeg 4 software, login and put my serial number in and nothing happens....

As to the free ipod software patch which the email said was essential, I can not even find it?????

HELP !!! I have paid for product, all I want is to now use it....

Andy Watkins
DVDDoug
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Post by DVDDoug »

Got an email from ulead today that said upgrade to videostudio 9, download the free mpeg 4 and ipod patches and it will work....
Have you replied to that email? Ask 'em for the link.

Or, for problems like "I can't download what I paid for..." you can call Customer Service at 510-979-7118.

Hmmm... I did a Google search of ulead.com for ipod, and the only hit I got was related to InterVideo WinDVD. :?

Didn't the ipod come with software? Or, is that an option? Since the ipod requires a particular format, I would expect Apple would be the best source for conversion software.
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