Background on picture images are now RED. WHY?

[wanda1525]

I'm not sure what I did wrong, but my pictures used to print perfectly but now they all have a RED BACKGROUND and the picture is no longer clear. I don't know what I did wrong. I've changed the ink in my printer but that didn't help although the ink did need changing. That's probably how I got into trouble. I didn't realize that the ink was low and continued to tryand correct the problem. However, I really messed up. Hope you can help me out.

THANKS IN ADVANCE FOR ALL YOU HELP.

[RWP]

Try running a test print from your printer's maintenance utility to see if you have proper output from each color.

[wanda1525]

Thanks for responding. I'm not sure if I did what you suggested correctly. But I went to the printer and selected "Preferences" and then maintenance and I saw printer alignment. It aligns correctly. So I went to the help menu in printer preferences and selected "system color". But nothing changed. What am I doing wrong. I selected a picture with the ocean and icebergs view. They printed in all RED.

[heinz-oz]

What does the image look like on the screen?

The printer head may be damaged.

Click on 'Start' > printers and Faxes
Right click on your printer icon and select 'Properties' and click 'Print Testpage'

Check if the colors in the Windows logo look ok.

[wanda1525]

Thank you so much. It did print from properties then print test page. However, the Microsoft logo was in RED.

I now believe the problem is that I need a new printer!

Thanks again for all your help.

[RWP]

Here's a link to Steves-Digicams if you would like to read printer reviews before buying a new one. Of course, a Google search for reviews will give you all the info you could want.

Good luck, Wanda.

[RWP]

Here's a link to Steves-Digicams if you would like to read printer reviews before buying a new one. Of course, a Google search for reviews will give you all the info you could want.

Good luck, Wanda.

[RWP]

Here's a link to Steves-Digicams if you would like to read printer reviews before buying a new one. Of course, a Google search for reviews will give you all the info you could want.

Good luck, Wanda.

[RWP]

Here's a link to Steves-Digicams if you would like to read printer reviews before buying a new one. Of course, a Google search for reviews will give you all the info you could want.

Good luck, Wanda.

[RWP]

Sorry about that... the dang thing wouldn't post and I gave up after 4 trys. I logged back on and they all posted and there's no way to delete them.