Videostudio crashes trying to use Video Filters

moviemakerbsg · Post by **moviemakerbsg** » Tue Jan 18, 2005 10:04 pm

When I try to access the Motion/Filter tab to change the characteristics of an Overlay/PIP video segment, and also when I select Video Filter from the library drop down list, VideoStudio 8 crashes (just the software - not the PC, and I get a dialogue box that asks if I want to send an error message to Microsoft). Tech Support's guidance was to reinstall the software, which I did but this did not help. I have also checked for viruses, and am clean.

Any suggestions on the cause of the problem and/or resolution?

FYI, I am running a 3.0Ghz Compaq Presario with an ATI radeon 9600 video card, 512MB DDR memory, 101GB free space on one HD and 69GB free on the second in a RAID0 configuration.

Thanks,
Barry

THoff · Post by **THoff** » Fri Jan 21, 2005 1:30 am

UVS 8 requires DirectX 9 and up-to-date video card drivers supporting DirectX 9 -- you may want to update your Catalyst drivers if you haven't done so in some time.

moviemakerbsg · Post by **moviemakerbsg** » Fri Jan 21, 2005 7:20 am

Hello, THoff. Thanks for your reply. I confirmed that I am at DirectX 9 (9.0b), and I updated my graphic drivers at your suggestion, however, it did not help.

Thanks anyway,
Barry

Merlin · Post by **Merlin** » Fri Jan 21, 2005 7:23 am

Just curious, have you dowloaded and installed all of the recomended updates?

htchien · Post by **htchien** » Fri Jan 21, 2005 7:37 am

If you install UVS in a system without RAID configuration, will it work??
Do you update the RAID driver to the latest??
Updates and patches of UVS installed?? Check http://www.ulead.com/tech/vs/vs.htm .

H.T.

Post by **Ken Berry** » Fri Jan 21, 2005 9:57 am

I have used VS 7 and 8 on a machine which had SATA Raid hard discs and they worked fine. Currently have VS 8 on a non-Raid PIV computer and it works great. So I don't think being Raid or non-Raid makes any difference to performance, except to the extent that a Raid-configured computer is notionally faster than another with similar resources but non-Raid hard disc(s).

moviemakerbsg · Post by **moviemakerbsg** » Fri Jan 21, 2005 4:36 pm

Merlin, H.T. and Ken - thanks for your interest and replies. I installed the latest update patch when I reinstalled per tech support's guidance during last year and am on VS8 8.01.1000. I'd be uncomfortable undoing the RAID configuration, so if that's it I'll live without filters and PIP, but I will take a look at the RAID drivers anyway.

I have no problems with VS 7 video filters on this PC, and have never had any other problems with VS in any release that I have run - 6, 7 and 8. If there was a way to disable the filters and still have access to the PIP functions I'd do it.

Thanks again,
Barry