Ulead CD & DVD PicturShow v3.0 Impossible to use.

AlphaDood · Post by **AlphaDood** » Tue Jan 18, 2005 5:11 pm

I have had difficulties as noted on a previous post. I attempted to get some help from customer service to no avail. What customer service or should I say Rodel Villasenor suggests is to

1. Delete all files on your C:\Windows\Temp directory.
> > 2. Make sure that you have enough drive space for your program
> files. Remove unnecessary files and programs to free up some
hard
> disk space.
> > 3. Remove unnecessary files and programs to increase free
space
> of drive C.
> > 4. Close other running programs or applications including
> antivirus, norton utilities, screensaver, other memory resident
> programs including Internet connection, etc. to avoid
unnecessary
> conflict and restrictions within your system while using the
> software.
> > 5.Check your hardware/software/OS. Make sure that all
hardware
> devices (including printers, scanners, etc) are properly
> connected. Also, make sure that drivers are installed and
> compliant to your OS.
> > 6. Defragment your hard drive. Check if there are any disk
> errors or lost file fragments that may have caused damage to
some
> of your software applications. Although your computer memory is
> enough, still, good buffering method can improve your computers
> performance.
> >
> > If the problem still persists, please reinstall your software
by
> following the steps below:
> > Please reinstall PictureShow 3. First, uninstall the program
by
> using the Add/Remove programs in the Control Panel. Next, you
> need to empty the contents of your TEMP folder under
> C:\Windows\Temp and then restart your computer. Proceed with
> installing PictureShow 3 again. Be sure to logon as
Administrator
> before installing your software to avoid restrictions.
> >
> > Please download and install the latest update patch from this
> link: http://www.ulead.com/tech/dps/dps_ftp.htm
> >
> > It is also recommended you download the latest version of
> DirectX and other necessary updates from Microsoft:
> > http://windowsupdate.microsoft.com/
> >
> > Note: Before installing, please temporarily close other
running
> programs or applications including antivirus, norton utilities,
> screensaver, other memory resident programs including Internet
> connection, etc. to avoid unnecessary conflict and restrictions
> within your system.

First note that none of these things worked. Second is if they did work should I do this each and every time that I want to create a project with this buggy software. How stable is a software which requires such a stringent setup to even get started with.

[color=red][b]Now "angryKiller" or whatever: Why should we not discuss Alternative Software???[/b][/color]

Teuvot · Post by **Teuvot** » Tue Jan 18, 2005 8:18 pm

In other words, if you want PS3 to work, you should have absolutely clean install on your PC, without any virus protection, network- or internet connection, without anything but Windows platform and PS3. Does it work then, has anyone tried?

dfarman · Post by **dfarman** » Tue Jan 18, 2005 11:33 pm

Yes, I have tried an absolute clean install of Windows on a fast machine, with nothing else running - it doesn't work. I have also tried Win XP & Win2K

Some people seem to think it does work a little & I have had it working on very small projects (about 40Mb). Perhaps it's based on photo types or something. Either way, it doesn't do what it claims to do.

Don't waste your time.

But, don't give up either. Version 2 was good & is still available in a few Shops & on Amazon. Buying that will restore your faith in Ulead, then just wait around for the next patch for version 3

htchien · Post by **htchien** » Wed Jan 19, 2005 7:53 am

Use AVICodec to see what audio/video CODECs are installed in your system. As I know some A/V CODECs will make Ulead products to be unstable.

Some of them are:

* 3ivX [version D4 4.5.1] [Encoding] (conflict with Ulead GIF Animator 5 and some other Ulead products)

* MPEG-2 decoder [Elecard demultiplexor / Ligos decoder] (conflict with Windows Media Player 9)

* .OGM.dll (conflict with Media Player)

* Morgan Multinedia Stream Switcher (conflict with Media Player)

Also make sure you have applied the latest updates and patches of DVDPS.

And I just get the information that some MSN Messanger plug-in might also have the issue, it's "MSN Shell".

Hope this helps.

H.T.

PicShow3Sucks · Post by **PicShow3Sucks** » Sat Mar 26, 2005 3:07 pm

/RANT ON
What a pile of crap this is, I have used Ulead for awhile andliked DVD movie factory, I used Pic show 1 and just upgraded spent 4 days putting together a South Africa Trip, Wedding and Kruga Game reserve photos. All with Music about 1 gog of Photos

And the DANG THING WONT BURN

I get the Exception error like everyone esle

yes I tried the patch yes I deleted cache and tmp dir, yes I blah blah blah

IN SHORT THIS PRODUCT SHOULD HAD NEVER MADE IT OUT OF QA

Here is the snip I sent Element 5 and tech support
BTW TECH SUPPORT SUCKS TOO, 5 year olds looking at a flow chart is not TECH SUPPORT

Message:
I have downloaded this crappy product. I since found thatI am not the opnly one with issues. I would like a refund please I have destroyed this product and will not use it again. http://phpbb.ulead.com.tw/EN/viewtopic.php?t=796
For proof this product sucks. Not one person is capable of using it. Bad Form for a good company

/RANT OFF

PicShow3Sucks · Post by **PicShow3Sucks** » Sat Mar 26, 2005 5:28 pm

I want to add since my last post above.

I have downloaded installed ArcSofts DVD Slide Show

So far I have already burned 50% of the process and its going strong

this is a good product

My suggestion get your money back try Arcsoft DVD Slide Show

It has more templates, more features and is far easier to use and most of all

IT WORKS