What to do error 4570: failed to reuse converted cache files

konnan · Post by **konnan** » Mon Nov 28, 2005 10:35 pm

I get the above error when either trying to burn a DVD or output a disk image. I already tried the updates. Is there anything I can do?

konnan · Post by **konnan** » Mon Nov 28, 2005 11:50 pm

Post by **Ron P.** » Tue Nov 29, 2005 2:18 am

Hi Konnan,

I'm not sure what the error code is, however I have seen this on occassion, and I just read into the error message that it had something to do with the cache. So I went to the Temp folder and deleted everything in it. That seemed to work.

So you might try this..(You must be able to see Hidden Files and Folders)

1. Go to Documents and Settings.
2. Click on whatever "Username" you're using.
3. You should now see the folder "Local Settings". If not do this:
Go to Tools>Folder Options. Then click on File Types. Now you should see an option to Show Hidden Files and Folders Make sure the radio button beside it is ticked.
4. Now you should be able to see the Local Settings Folder. Open it up and then Open the Temp folder.
5. Select All by either CTL + A on your keyboard. Delete everything inside the folder.

Then see if that helps...

Ron

konnan · Post by **konnan** » Wed Nov 30, 2005 2:25 am

yhanks for your support vidoman, i didi everything u told me to do unfortunately I still recieve the error. Anyone else have any idea what can be causing the problem or maybe a solution? Thx for your support!

konnan · Post by **konnan** » Wed Nov 30, 2005 5:57 am

ploggy · Post by **ploggy** » Wed Nov 30, 2005 7:19 am

read this so you can get help

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8960

konnan · Post by **konnan** » Thu Dec 01, 2005 4:53 am

SUBJECT:
Recieving Error when trying to burn a dvd
Nature of the problem:
I keep recieving error (4570) failure to reuse converted cache files
Properties of your source files (format, file size, where did you get it?):
Multiple (about 34) Windows Media File, sizes range from 70mb to 110mb per file
What devices are involved and their mode of connection?:
NEC DVD RW ND-2510A 2.F8
Project Settings:
Default settings, standard record, MPEG files
24 Bits, 720 x 480, 29.97 fps
(DVD-NTSC), 4:3
Video data rate: Variable (Max. 7000 kbps)
LPCM Audio, 48000 Hz, Stereo; Do not Convert Compliant Mpeg files box selected, as well as Auto Repeat when disc playback ends
Output format (file, DVD, VCD, SVCD):
DVD
PAL or NTSC:
NTSC
Error Codes (if any):
Report ID 0x800411da(4570)

funny thing is that I was able to complete a dvd just like this (with 30 files) when I first installed DMF 3.5, now I cannot even get past transcoding

sjj1805 · Post by **sjj1805** » Thu Dec 01, 2005 5:08 am

The clue in the following link is that the disks you are burning to are at fault

http://www.picturestoexe.com/forums/ind ... 4585f17166

konnan · Post by **konnan** » Thu Dec 01, 2005 5:53 am

That might be it, Ill try a different media. one thing though, I still recieve this error even if i am creating an dvd iso to my hard drive. Any other suggestions will be appreciated and thank you for all your help! I ll post soon with results!

tkmyers · Post by **tkmyers** » Sat Dec 03, 2005 3:29 am

I'm very disapointed in ULead for their attrocious support of their flagship product DVD MF. I am a senior software engineer and it is very obvious this is a bug ULead is well aware of. If you look at the Video Studio forum you will see information on how to work around this problem in that application.

Most likely this is due to an uninitialized section of code in the software. It is also likely this subsystem is shared by several ULean apps like MF and VS, probably in a DLL. As with VS, there may be a workaround for this bug in MF.

The ludicrous thing is posting such a workaround procedure here would reduce the impact on their customer support staff and improve customer satisfaction. But such behavours are sadly typical of corporations. Common sense just seems to be systematiically destroyed in the people they employ.

The reason I am so very dissatisfied is this is a serious flaw, easily verified by any QA process more sophisticated than a retarded monkey at a keyboard. Why is it that ULeat can't publish an update to fix this problem or at the very least publish a solution / workaround as was done for VS? Or respond timely to their customer's support questions?

I will I NOT pay money for a ULead product based on this lack of support. The next time I upgrade my DVD burner you can bet I'll avoid those that bundle ULead with the drive!

htchien · Post by **htchien** » Sat Dec 03, 2005 4:09 am

Check the update packs in http://www.ulead.com/tech/dmf/dmf.htm and see if they fix the problem. Ulead just released another update pack for DVDMF4 (v4.03).

Hope this helps.

H.T.

s_g_b · Post by **s_g_b** » Thu Dec 08, 2005 3:24 am

htchien wrote:Check the update packs in http://www.ulead.com/tech/dmf/dmf.htm and see if they fix the problem. Ulead just released another update pack for DVDMF4 (v4.03).

Hope this helps.

H.T.

I'm afraid it hasn't. I've had this problem since I installed the 3 SE version that came bundled with my new Hauppage DVR a few days ago. Exact same error messages on three or four separate attempts:

Failed to reuse converted cache file! (4570)

Unspecified error
Report ID: 0x800411da(4570)
[14252:1:0]

I was using Imation DVD+R 8x disks and an Imation DVD+RW 4x.

After sequentially installing all the updates (except for the part I and II most recent one, which evidently isn't compatiable with my SE version) -- same thing.

This is very frustrating because I have to produce this DVD ASAP. I initially submitted my problem to online tech support yesterday afternoon, but no response there yet.

Should I just dump this product and start from scratch with something else? Can someone recommend a stable alternative? Am I baiting Ulead? Ubet.

Syd

Post by **Ron P.** » Thu Dec 08, 2005 4:12 am

htchien wrote:Check the update packs in http://www.ulead.com/tech/dmf/dmf.htm and see if they fix the problem. Ulead just released another update pack for DVDMF4 (v4.03).

Hope this helps.

H.T.

Hi HT...

When is Ulead going to get it's act together on their servers? This is absurd, when 2 download links are provided, and both are dead!! I would think they could afford a little better set up. There's tons of businesses on the internet and I can't think of any that choose to operate the way Ulead has been...
Please wake up the dummies in charge of the web servers...

Thanks

EDIT

Wow, that was quick H.T.
Finally got it downloaded. I had spent over 30 minutes trying to just get the download to start...

Ron...

konnan · Post by **konnan** » Sun Dec 25, 2005 8:25 am

This is really getting bothersome... I have tried almost everything and I still keep recieving this error. Anyone that has experinced this probelm fopund a solution for this?

sjj1805 · Post by **sjj1805** » Sun Dec 25, 2005 9:00 am

I have found that by opening a download manager like "Getright" first and then attempting the download, tht the download manager seems to lock onto the site and eventually the download will start.

http://www.getright.com/

A Merry Christmas and a Happy New Year to one and all