VS9 is crashing my computer

[geowil]

everytuime i open it and try to do anything it crashes and restarts my computer. my comp isnt even a year old. here are its specs:

Prossessor: Intel Celeron-D 3.016 Ghz
Ram: 1024 mbs
Video Card: ATI Radeon 9550 w/ 256 mbs ram
Sound Card: Sound Blaster 24-bit Live

if anyone could tell me how to keep it from doind this, itd appritiate it. iv tried contacting Ulead but i have not gotten a responce, i first tried 6 days ago. again, any help will be appriciated.

here is some error info

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0xffffffe0, 0x00000002, 0x00000000, 0x804dfac4). A dump was saved in: I:\WINDOWS\Minidump\Mini112305-02.dmp
thats from the save dump file

Error code 1000000a, parameter1 ffffffe0, parameter2 00000002, parameter3 00000000, parameter4 804dfac4.

0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 30303030
0020: 50202061 6d617261 72657465 66662073
0030: 66666666 202c3065 30303030 32303030
0040: 3030202c 30303030 202c3030 64343038
0050: 34636166
thats the actual error. this only happens in vs9, vs8 is very laggy for me though.

[heinz-oz]

Which program is checking for bugs? McAffe?

[geowil]

well, it could be one of a few things, i have Norton, AVG, Avast, Spybot, Spyware doctor, and Aluria Security center installed. I dont know if VS9 does thins on my notebook, havent tried it on there yet.

Microsoft said that my BIOS were out of date, and im in the prossess of updating em, so maybe that will fix the problem. if not, guess ill have to try premiere pro, or media studio 8, or jus keep using vs8 XD, but id like a prog with less lag and a little more ummph to it then 8 has.

ill post if anything new develops or if the BIOS update fix's it.

[Ron P.]

One problem you can be experiencing is running more then one antivirus programs. They most always will cause confilcts. It is common and recomended to run more then one spyware/adware program, but not antivirus.
Now if your antivirus programs are running in the background while you are trying to capture/edit video, then yes things are going to run slower. I used to run NAV and no longer. I just use AVG now, and disable it while doing any editing.

I do experience unexplained sudden complete crashes, where my computer will reboot. However I know it's not Ulead, because it's done it while running other programs. I have alot on my system, doing graphcs work and video editing.

Hope you get it sorted out...


Regards

Ron

[geowil]

thats the thing, i never have em on when im using my comp >.< and on another note, my BIOS update not only didnt work, but i cant even startup my comp now damn thing hangs on 'Verifying DMI Pool Data.......' if anyone knows how i can fix this, ill be very very greatful.

[2Dogs]

Dear geowil,

make sure you cover the basic bases first! I trust you do regular defrags, and disc checks - in view of the list of installed programs, you probably do, but it's an essential starting point, to eliminate disc problems as the source of your troubles.

After that, look in the Event Viewer logs - they will often point to the culprit. You can often pick up mis-installed programs, for example. Just investigate the long list of red circles with a white cross in them that you may find in the event viewer "application" log.

Good luck!