VS9 - Capturing Issues

sgronow · Post by **sgronow** » Sun Nov 20, 2005 1:03 am

Hi Guys,

I'm using a Canopus ADV 1394 Capture Card & VS9

Sometime during capture I get Windows pop up box saying

Ulead VideoStudio has encountered problem and needs to close. We are sorry for the inconvenience.

As the capturing starts I click on Disable Audio Preview. I have also tried to leave the audio capture on, this seems better, but also crashs

any one got any idea?

2Dogs · Post by **2Dogs** » Sun Nov 20, 2005 1:50 am

Hi sgronow,

you might try looking in Windows "Event Viewer" - it might give you a clue as to what's happening.

sgronow · Post by **sgronow** » Sun Nov 20, 2005 7:20 am

Thanks, I looked at the event log and found the issue was ntdll.dll. I'm using XP Pro SP1, I have upgraded to SP2 as it has a later ntdll.dll and will run some tests

If any else has seen this issue can you pls post your experences

Thanks

sgronow · Post by **sgronow** » Mon Nov 21, 2005 8:35 am

Hi Guys,

Still crashing when capturing.

Here is the details from the event log

[--- Event Log ---]
Faulting application vstudio.exe, version 9.0.0.0, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
[--- Event Log ---]

[--- Ntdll.dll Details ---]
FIle Size = 708,096
Date 4/8/04 8:56am

File Version 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

[--- Ntdll.dll Details ---]

[--- System Details ---]
Clone P4 2.8 hyperthreading CPU
with 512mb ram (ddr)
4 x HDD
C: 60GB - 30GB Free (ATA)
D: 120GB - 120GB Free (Working temp drive) (ATA)
E: 200GB - 50GB Free (SATA)
F: 160GB - 20Gb Free (SATA)
G: - Pioneer 108 DVR
I: - Pioneer 109 DVR

Vidoe Card GEForce XFX 6600 PCI with 256MB
Capture Card - Canoptus ADV 1394 PCI Set to PAL

Operating System XP Pro SP2

Program - Video Studio 9 (Patched)

HELP!!!!

2Dogs · Post by **2Dogs** » Mon Nov 21, 2005 4:06 pm

Dear sgronow,

sorry to hear that you continue to have problems.

I don't know what ntdll.dll is, other than an XP SP2 file. There are plenty of successful users with SP2, though.

You've probably already done this, but make sure that when you're capturing video you disable any programs that might automatically start - such as the antivirus, screen saver and so on. Also make sure that you are using an "always on" power setting that doesn't try to turn off the hard drives or go into standby after a preset time.

Otherwise, it strikes me from reading the forum topics that many capturing problems occur as a result of conflicts with other programs - particularly DLA packet writing software. You might check recent postings on that issue - and perhaps provide a list of installed programs on your pc.

Good luck!

Post by **Ken Berry** » Mon Nov 21, 2005 9:09 pm

Sorry 2Dogs

but in point of fact, I think that packet writing software like Nero's InCD only potentially causes conflicts with access to the computer's disc burner drive, not capture -- so I don't think that's the problem here.

Sgronow -- have you checked the Canopus website to see if there were any software/driver upgrades for your capture card to deal with SP2?

2Dogs · Post by **2Dogs** » Mon Nov 21, 2005 11:24 pm

Ken Berry wrote:Sorry 2Dogs but in point of fact, I think that packet writing software like Nero's InCD only potentially causes conflicts with access to the computer's disc burner drive, not capture -- so I don't think that's the problem here.

Oops! Pardon me Ken I defer to your greater wisdom, you old bludger!

sgronow · Post by **sgronow** » Tue Nov 22, 2005 9:39 am

Ok I use Nero, but no packet writing software. No AntiVirus or Spyware Software.

Software Loaded is

XP Pro SP2 (all updates applied)
Videostuido 8 / 9
DVD Movie Factory
Novell Client 4.8
Nvida Software
Quicktime
Intel Lan Card Software
Realtek Software Software
Winamp
Nero is loaded

Other wise a cleanish system

rguthrie · Post by **rguthrie** » Tue Nov 22, 2005 10:38 am

sgronow,

I noticed that you have both VS 8 and 9 loaded. Have you tried uninstalling both and installing only VS9?

Hope this helps,
Ron

Post by **Ken Berry** » Tue Nov 22, 2005 12:02 pm

Sorry to sound the Cassandra again, but wide experience on this Board is that you can have versions 7, 8 and 9 all loaded together with no conflicts. You could of course try it, though be careful when unloading 8 as you could uninstall some shared files. After that, if you have the CD version of VS9, you can do a Repair. If not, you will need to reinstall VS9.

sgronow · Post by **sgronow** » Wed Nov 23, 2005 11:14 am

Hi Guys,

I saw this item/topic (http://phpbb.ulead.com.tw/EN/viewtopic.php?t=27) which I checked out

The following caught my eye.

Capture Phase
Analog Video
Most computers require an external capture box to which one can connect an analog signal source (S-Video or composite). These usually contain a fast, dedicated processor that converts the video to mpeg format and stores it directly in the computer’s hard disk, using either a Firewire (IEEE 1394) port or a USB2 port). These boxes can usually capture directly to Mpeg2 file format. Many analog capture products are not supported by Video Studio. If you have difficulty, use the capture software (e.g., CapWiz) that came with the box to capture the video files - then edit with Video Studio.

Digital Video (mini-DV)
Most digital camcorders have a Firewire connector and so can attach directly to a firewire port on the computer. Capture to Mpeg2 ONLY if you have a fast computer (>2.5 GHz, 1GB RAM, disk with > 20 GB of available unfragmented space) because the whole video editing process to DVD burn will be faster and simpler. If your computer CPU is slower than 2 GHZ, capture to AVI (DV) Type 1 because capturing in Mpeg 2 format puts too great a load on the CPU while capturing video in real-time. DV Type 1 is recommended because users have experienced problems with AVI Type 2. You can capture directly with Video Studio in the Capture module.

I'm Using the Canoptus ADC 1394 Capture Card which I'm using Svideo & L/R Audio (Therefore Analog)

Could this be my problem ?

Should I be using Firewire port and a Analog to Digital Convertor instead?

Thanks again

Trevor Andrew · Post by **Trevor Andrew** » Wed Nov 23, 2005 1:38 pm

Hi sgronow

Is this the card you have installed

http://www.canopus.us/US/products/advc- ... ifications

Is this not an AV to DV converter.

You say you use s-video, have you tried ‘composite’ the yellow connector is video, the red/white is the audio.
---------------------------------------------------------------------

When you capture to VS 9 what capture format do you select.

If you select DV, does the format remain as DV or does it revert to Avi?

Trevor

sgronow · Post by **sgronow** » Wed Nov 23, 2005 8:16 pm

Hi Trevor,

This is the card that I'm using. It does not have a composite input. It uses a svideo to composite convert cable (approx 1" long)

I do not have the 1394BAY - therefore unable to run composite directly.

In VS9, It shows the capture device as

Unknown MSVD and the format is DV. if I change it to AVI it changes back to DV. However the file format is .avi when capturing.

Out of interest what capture card do you recommend for capturing analog video. I also sometimes use firewire, like once every 3 months.

Thanks

Alludo USER to USER Web Board

VS9 - Capturing Issues

VS9 - Capturing Issues

Still Crashing