Capture Hang / vs9 1394 sony trv310/ winxp home sp2

[jkane6]

Hello, I have been using ulead videostudio for years, i think i started back in version 5 or so, anyway, i recently tried using the capture feature to my sony dcr-trv310 camera and vs9 hung, vs8 did the same thing, so i upgraded to vs9, i was going to anyway, the os is xp sp2 home edition, the system has fireware embedded, a d-link card and the creative audigy 2 interface 1394, all these 1394 interfaces do the same thing, vs9 capture hangs, i also have a wintv card from Hauppauge which plays tv on the computer, i have updated the hauppauge drivers, all of the patches for ulead 9, and xp is completly updated. the problem is when i click on capture, ulead hangs, states that the application is not responding and that is the end of it. i thought that the issue was the wintv card, so i disabled all of its interfaces, and then finally removed all the software, ulead vs9 still acted the same way. In windows control panel, the sony device is listed under cameras, and if you test it, the test completes ok, there are no flags on any of the devices in the system, under the control panel. Many years ago, i had problems with dv, cameras and ulead, but since at least version 7, all has been fine, but alas, my capture knowledge has been forgotten. I have about 350 gigs of avi files that i have archived, and these will keep me busy, but eventually i would like to capture more video. If i remember, there was a forum thread the help troubleshoot capture problems/hangs. i have some other software, virtualdub and steadyhand which connect to the device fine. i would prefer not to go to another product for capture, but it is simply dv typeII, so most software does it, would be nice to nice ulead vs9 work. my versions of ulead are upgrades, so reinstalling requires starting back at version 5 or so, and reinstalling each generation upgrade, so i really don;'t want to go into the reinstalling game. If anyone has any troubleshooting tips, it would be most helpful, thanks Jeff

[Ron P.]

Hi Jeff

You're trying to capture via firewire right?
1. What are your capture settings? DV-AVI? or are you trying to capture to DVD-Compliant(MPEG2)? System specs: RAM, Page File Size (swap file), I generally use the 1-1/2 times the amount of RAM..

I'm using a Sony DCR-TRV120, capture via firewire(iLink), to DV-AVI, Type1, and haven't experienced any problems with hangs...

2. Anything running in the background that might be conflicting or fighting for CPU during capture? Antivirus, Instant Messaging are just some of the apps that can cause problems with capture and editing....

3. If you need to do the reinstall tango...This might help..
The last time I had to do a reinstall, I started with VS8, which was an upgrade from VS5, I just put the VS5 disc in the tray and VS8 accepted it. I could have just installed VS9... You don't have to reinstall all versions along the way...

I guess that's a start, I'm not a pro or expert, just putting forth some possibilties found on the forum...Some of the pros will probably jump in soon with additional questions and answers...

**Footnote
If you'll notice several of us have our system specs listed in our sigs. This helps alot when questions are asked, they already have some info to start with. Just go to your Profile and under signature, type in your system specs, Apps, things to give them a heads up. Then select the box to always add signature, and it will be added to each of your posts...

____________

Ron

[jkane6]

my system is the abit ic7-g motherboard, 160 gig system drive, 250 gig, storage, 500 gig raid0 for video stuff, all sata, memory is 1 gig, pc3200, graphics is ati 9800 pro. no applications were running, except norton antivirus, and spyware doctor, i didn't disable these, but i could try.
i have seen a few posts pointing at 1) sp2 2) ati 3) windows installer 3.1. oh another thing, if i bring up the device control in vs9, it lists three possible choces, i have selected ms 1394 device control, if i click on device options the sony device is listed under "active device" so vs9 sees the device, it is just reluctant to actually capture anything.

[jkane6]

I think this addresses the sp2 problem

http://support.microsoft.com/kb/885222

[Ron P.]

That maybe causing it.. Good find...I have a copy of all hardware pre-install of SP2, and run all of them if I have to re-format and reinstall windows. That's one that's included...

Hope that fixes it for you..If not post back and we'll help all we can

[jkane6]

The motherboard uses the FireWire bus controller based on the Texas Instruments TSB43AB23 chip

and the sound blaster card, Sound Blaster® Audigy 2, has Two Integrated High Speed 1394 FireWire Ports, not sure of the chipset for this pci board, but i only use it for a firewire dvd player, but the player and power to the player were off.

[Ron P.]

I have a similar Firewire TI chipset bus. Don't recall right now which one. I have noticed on mine, VS doesn't recognize the TI 1394 controller to capture with. I have to use the MS1394 controller, and the DSW (Ulead Direct Show Capture)...

[jkane6]

I removed this software with hcwclear, and behold, vs9 works fine, as does windows movie maker, the device control is back, dv recording is fine, movie maker also recorded fine, but i think i'll stick with vs9, and i will update this post when if fix/ ie find out, what is going on with wintv,
regards jeff

[jkane6]

well, all is working, both the wintv and the vs9, the trick was as follows

"You will then need to go into "Device Manager" (Start/Settings/Control Panel/System/
Hardware) under "Sound Video & Game Controllers" you should see "Hauppauge WinTV 878/9 VFW Video (or) Audio driver". If you see WDM instead of VFW, you will need to double click on the "Hauppauge WinTV 878/9 WDM Video driver" click on the driver tab along the top, click "Update Driver" select "Install form list or specific location (advanced)" click next, select "Don't search. I will choose the driver to install" click next and select the "Hauppauge WinTV
878/9 VFW Video driver" click next & Finish. Repeat this for the other WinTV entry."

well not exactly, i don;t have vfm, but the new version posted on the web for wintv, states the version is 3.46, well when you do the update, the old version, 3.41, in my case, was still incontrol, doing the above proceedure, fixed that. you have to reboot once you do it, but then all is well. and both products can co-exist,

anyway, thanks for the suggestions, hope this helps. regards jeff

[Ron P.]

Great to hear you got it worked out..Best of luck