ANYONE ANY IDEA WHEN THEIR WILL BE AN UPDATE

tomthum · Post by **tomthum** » Fri Oct 28, 2005 1:49 pm

ANYONE ANY IDEA WHEN THEIR WILL BE AN UPDATE
SOME SERIOUS PROBLEMS WITH THIS PROGRAM pI11

I dont no what the testers done but they Never tested this program

it SHOULD NEVER had been relesed with the number of Fails AND bugs etc etc

Tom thum

tomthum · Post by **tomthum** » Mon Nov 07, 2005 9:55 pm

anyone information on update
please
Thank You

Ast2001 · Post by **Ast2001** » Sun Nov 13, 2005 9:26 am

+1

What are they doing ? Are they reading all the message here complaining for the very bad quality of PI11 ?

2log · Post by **2log** » Mon Nov 14, 2005 2:26 am

On the contrary, PhotoImpact is a stable program. I for one do not experience any of the problems that are submitted to this forum. And there's a lot more of users like me. But of course, the ones who will most likely post here are those (very small percentage of users) who are having problems with the software. You can't really help these problems from occuring. Not every single computer in the world have the same settings and softwares installed. Then of course, there's the usage factor.

The fact of the matter is, if you want to have the patch released soon, users like you would have to help. Submit your system information and sample files that are being used when you experienced the problem. Because unless Ulead can simulate the problems you are describing, it won't be able to release a patch for it. You can't fix what ain't broken.

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8103

OmenLW · Post by **OmenLW** » Mon Nov 14, 2005 9:32 am

2log wrote:On the contrary, PhotoImpact is a stable program. I for one do not experience any of the problems that are submitted to this forum. And there's a lot more of users like me. But of course, the ones who will most likely post here are those (very small percentage of users) who are having problems with the software. You can't really help these problems from occuring. Not every single computer in the world have the same settings and softwares installed. Then of course, there's the usage factor.

The fact of the matter is, if you want to have the patch released soon, users like you would have to help. Submit your system information and sample files that are being used when you experienced the problem. Because unless Ulead can simulate the problems you are describing, it won't be able to release a patch for it. You can't fix what ain't broken.

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8103

so you can honestly say your screen capture utility in PI 11 is working flawlessly? i dont know anyone with a working screen capture util..

Ast2001 · Post by **Ast2001** » Mon Nov 14, 2005 9:34 am

2log wrote:On the contrary, PhotoImpact is a stable program. I for one do not experience any of the problems that are submitted to this forum. And there's a lot more of users like me. But of course, the ones who will most likely post here are those (very small percentage of users) who are having problems with the software. You can't really help these problems from occuring. Not every single computer in the world have the same settings and softwares installed. Then of course, there's the usage factor.

The fact of the matter is, if you want to have the patch released soon, users like you would have to help. Submit your system information and sample files that are being used when you experienced the problem. Because unless Ulead can simulate the problems you are describing, it won't be able to release a patch for it. You can't fix what ain't broken.

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=8103

PI11 a stable program ??? Are you joking ?

PI10 was a stable program. Not PI11.

The problems I encounter are well know.

Just two questions:

. can you access to the screen capture setup dialog (that's very important for my daily work) ?
. haven't you got any gpf when launching PI11 ?

2log · Post by **2log** » Tue Nov 15, 2005 7:24 am

. can you access to the screen capture setup dialog (that's very important for my daily work) ?
. haven't you got any gpf when launching PI11 ?

Yep - I can do screen capture with no problem.

What's gpf? If you're talking about loading problems, then I'd say I've never encountered any...

Ast2001 · Post by **Ast2001** » Tue Nov 15, 2005 10:24 am

2log wrote:
. can you access to the screen capture setup dialog (that's very important for my daily work) ?
. haven't you got any gpf when launching PI11 ?
Yep - I can do screen capture with no problem.

What's gpf? If you're talking about loading problems, then I'd say I've never encountered any...

. You can access to the screen capture setup dialog (activated with the Ctrl + Shift + E sequence key or the menu File / Screen Capture / Setup) with PI11 ???

. As for the problems during loading, five minutes ago, i've launched PI11 three times before succeeding !!! The two first launchs where aborted by an error in module u32Jpg.fio

OmenLW · Post by **OmenLW** » Thu Nov 17, 2005 5:20 am

Ast2001 wrote:. You can access to the screen capture setup dialog (activated with the Ctrl + Shift + E sequence key or the menu File / Screen Capture / Setup) with PI11 ???

yeah "2log" im interested in what the screen capture setup looks like...

please post some images of it so we can see...

so if you could be so kind as to take a screenie of this mysterious panel only you can seem to access

Xyzzy2 · Post by **Xyzzy2** » Thu Nov 17, 2005 7:12 pm

BTW, PI11 TBYB damaged also PI10's screen capture setup. Fortunately, after uninstalling 11 and repairing 10's installation all came back to normality.

X.

OmenLW · Post by **OmenLW** » Fri Nov 18, 2005 6:04 pm

Xyzzy2 wrote:BTW, PI11 TBYB damaged also PI10's screen capture setup. Fortunately, after uninstalling 11 and repairing 10's installation all came back to normality.

X.

holy ***... i ran the "repair" on PI11 and screen capture works in PI11 now...

BUT

my paint tools still get stuck on the edges of my projects...

Ast2001 · Post by **Ast2001** » Mon Nov 21, 2005 3:10 pm

OmenLW wrote:holy s***... i ran the "repair" on PI11 and screen capture works in PI11 now...

OmenLW, can you tell me how you can 'repair' a PI11 install ?

If I use the add/remove feature or if I use the original installation file, the only choice I have is to remove all the components !

Thank you for your reply.

Michel.

2log · Post by **2log** » Tue Nov 22, 2005 6:26 am

Reinstalling the software would be a better option than simply repairing it.

When you install a software, the installer extracts temporary files needed for the installation on a temp folder. These folders are usually:
C:\Windows\Temp
C:\Documents and Settings\[User Name]\Local Settings\Temp

If the temp folder holds old installer files that may be corrupted or are duplicates with the same filename but are used for a different software, it could cause a problem for your new installation of the software. Before you reinstall the software, make sure to clean the Temp folders.

The Local Settings folder is a hidden folder so you have to enable Windows Explorer to see hidden files and folders. Open Windows Explorer, go to Tools > Folder Options > View and check show hidden files and folders. You can now open the Temp folder from the Documents and Settings folder and delete the files there before you make a new install.

Xyzzy2 · Post by **Xyzzy2** » Tue Nov 22, 2005 8:56 am

Not the exact case, but reinstall didn't help me, but repair- yes.

X.

Ast2001 · Post by **Ast2001** » Tue Nov 22, 2005 5:27 pm

2log wrote:Reinstalling the software would be a better option than simply repairing it.

I have uninstalled PI11

I have deleted all the entries in the two temp directories.

I have reinstalled PI11.

I always have some crashes during the startup process (in my case, the first crash has occured with the first launch !!!).

But ! Now, I have acces to the screen capture setup dialog !!!! It was a _very_ important problem in my case and this one is now resolved !

Thanks to all.

Please accept apologies for my broken english.

Michel.
Paris, France.

Alludo USER to USER Web Board

ANYONE ANY IDEA WHEN THEIR WILL BE AN UPDATE

ANYONE ANY IDEA WHEN THEIR WILL BE AN UPDATE

re: ANYONE ANY IDEA WHEN THEIR WILL BE AN UPDATE

Re: re: ANYONE ANY IDEA WHEN THEIR WILL BE AN UPDATE

Re: re: ANYONE ANY IDEA WHEN THEIR WILL BE AN UPDATE

repair

Re: repair