MF4 Update Pack 2, build 4.03 install problem

Frankg · Post by **Frankg** » Fri Oct 28, 2005 1:55 am

I just bought a new DVD burner, came with MF4. I installed the software, seems to be working okay, got it resgistered, and now I'm playing with it.

Decided I'd check for any service packs, just to be sure I had any patches that might be available installed before I got into trouble. Found the update pack, downloaded it okay, but when I try to execute it it tells me "Setup can't find Ulead DVD Moviefactory 4.0 on your system." If I launch the program and have it running in the background, the installer tells me It can't install because "Ulead DVD Moviefactory 4.0 is running."

Anybody else run into this?

I am running XP sp2, and my home volume is _not_ C:; it's L:. Any chance that's causing the screw-up?

Uryel · Post by **Uryel** » Fri Oct 28, 2005 6:29 pm

Yes I was having a similar problem. My MF4 came in a bundle of MediaStudio Pro 8. I cannot update it, nor locate and download the content for it. Ulead tect support informed me that since it's a bundled version (and not a separately-purchased one) - I cannot update it and am not entitled to free content. Perhaps your situation is similar.

Since I have both Adobe Encore DVD and Ulead DVD Workshop 2 - I figure I don't need this MF4 after all. My recommendation is that you abandon MF4 and switch to a serious DVD authoring application.

ploggy · Post by **ploggy** » Thu Nov 03, 2005 10:35 am

the patch is for full versions only. OEM versions are customized depending on the request of the OEM partner. If there is a need for a patch, the OEM partner and Ulead should work together to make the patch.

jcc · Post by **jcc** » Thu Nov 03, 2005 12:26 pm

I have previously read something which implies a bit of confusion about where DVDMF.exe is supposed end up installed. In my installation which successfully accepted the update it is...

C:/Program Files/Ulead Systems/Ulead DVD MovieFactory 4.0/Ulead DVD MovieFactory 4.0/

Maybe yours is not the same?

Frankg · Post by **Frankg** » Fri Nov 04, 2005 3:27 am

Mine is installed on:

L:/Program Files/Ulead Systems/Ulead DVD MovieFactory 4 Suite deluxe/Ulead DVD MovieFactory 4.0/

jcc wrote:I have previously read something which implies a bit of confusion about where DVDMF.exe is supposed end up installed. In my installation which successfully accepted the update it is...

C:/Program Files/Ulead Systems/Ulead DVD MovieFactory 4.0/Ulead DVD MovieFactory 4.0/

Maybe yours is not the same?

jcc · Post by **jcc** » Fri Nov 04, 2005 6:19 am

I would try renaming the directory, running the update and then renaming it back.