Capturing from DV Camera

schmolke13 · Post by **schmolke13** » Sun Oct 23, 2005 7:22 pm

Hi,

we have VS9 installed recently, but we cannot capture anything. Have klicked on the capture buttom VS9 crashes. The same thing when we try to open "Change capture Plugin". Any idea ?

Post by **Ken Berry** » Sun Oct 23, 2005 9:56 pm

We need a lot more information than you have provided. First, How do you have your digital video camera connected to you computer -- via USB, Firewire/i-Link, or other types of cable? What format are you trying to capture in -- DV, mpeg or other? And what are the specifications of your computer?

For high quality digital capture, you absolutely must have a Firewire connection, unless you have a one of the very new, expensive models that can actually use USB 2.0 effectively. But of course, for Firewire to work, you have to have a cable (which never comes with the camera) and a Firewire port on your computer...

Trevor Andrew · Post by **Trevor Andrew** » Mon Oct 24, 2005 9:31 am

Hi

Read the following post to see if it applies to your setup re :- Microsoft Windows Installer 3.1
If you are having this problem please report it to ulead technical support.

http://phpbb.ulead.com.tw/EN/viewtopic.php?t=3550

Trevor

schmolke13 · Post by **schmolke13** » Tue Oct 25, 2005 8:07 am

Everything is okay without WI 3.1 and new installation of VS9:

Alludo USER to USER Web Board

Capturing from DV Camera

Capturing from DV Camera

Capturing works after deinsallation WI 3.1 (V2)