Problem with background music not playing properly on DVD

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JerryWB5PRV

Problem with background music not playing properly on DVD

Post by JerryWB5PRV »

I have added some background music to a DVD I am creating. In the test mode within Video Studio 9, it plays just fine on the primary main menu (I have only added the background music to the main menu). I added the music using the burn-to-disk wizard.

So, after I burn my disk and try playing it (either on my PC or a DVD player), the main menu appears and I hear about 1/2 second of some type of sound and then that's all. Then it appears to loop and I get the same 1/2 second of sound. This repeats over and over again. It really isn't identifiable as to whether it's the song I added as background music or not.

The music I am adding was created as a wave file by taking a snippet of the movie I am working on and saving that background music as a separate wave file. Then when I am ready to burn the DVD to disk, I add background music by selecting that wave file. That wave file plays just fine in sound recorder or other music playback programs. It was originally 3+ minutes in length so I shortened it to about 30+ seconds but that didn't seem to help.

I have burned other disks and added background music before and they seemed to work ok. I don't know why this one isn't working.

Any thoughts/ideas?

Thanks - Jerry
Trevor Andrew

Post by Trevor Andrew »

Hi

You said (I added the music using the burn-to-disk wizard.)
I do not understand

One thought!
In the second window there is an option to select ‘Motion Video’

Make sure this is un-checked as this will loop your menu to the time set.

If you need this option you may have to set the time to match your audio file length.

Never tried it.

If you have been successful in the past I cannot understand what’s wrong.

Trevor
JerryWB5PRV

Post by JerryWB5PRV »

Hi Trevor,

Thank you for the reply. I have the Motion Video option "un-checked" so it shouldn't be trying to enable that feature. Also, the disk I have burned does not appear to have motion video screen selections. I have used the option before but I'm not using it now.

Basically, here is what I do:
1) Start up Video Studio 9 and open my project
2) Click on the Share tab at the top of the screen
3) On the left side, click on Create Disc (the Ulead VideoStudio Create Disc window opens)
4) On the first screen of this window, I only have the "Create Menu" option selected. I do NOT have "use first clip as introductory video" checked.
5) I click Next
6) The next window has the place where you can select the background and background music. I select a background and I select a background song (a wave file). The "Motion Music" option is off. Under "Advanced Settings" I turn off "Show Thumbnail Number" - everything else under that menu is set on.
7) I click next
8 ) The next window is the screen where you can "test drive" the DVD - it all plays fine
9) I click next
10) I burn the disk.

That's pretty much it. Unless I am missing some hidden option somewhere, I'm not sure what I'm doing wrong.

Thanks for any additional help.

Jerry
Trevor Andrew

Post by Trevor Andrew »

Hi

Are you burning your disc direct from the video project.
Or are you ‘creating a video file first’ then adding the video file in the first window.

When you click burn (10) I burn the disk.) do you get the warning ‘ This action will take some time to render’

Trevor
JerryWB5PRV

Post by JerryWB5PRV »

Hi Trevor,

Well, I think one time I tried it where I burned it to both a disk and a file but usually I just burn it to disk only. Yes, it used to give me the message you indicated - about taking time to render but I got tired of that message and checked the box that said not to show that message every time cause I figured I didn't need to see it everytime. I just figured it always takes time to render. If I need that message on again for some reason, I wouldn't know how to re-enable it.

So, in summary, yes I am burning my disc direct from the video project and usually I skip the file output. I have never tried the approach where you create the video file first and then go back and add it to the first window.

Does that help explain what I'm doing? Thank you again for your help.

Jerry
Trevor Andrew

Post by Trevor Andrew »

Hi Jerry

In the past a lot of users have had several different problems with burning from the project.
Some use this approach successfully.
To overcome some of the common problems some of the users produced a recommended procedure.
Read the top posting on this forum.(Thanks to All)

Creating a video file first does not take any longer in time the process is merely split into two parts.
Memory usage is about the same as via the project VS produces temp files.

If you create video file first you can view the completed movie before burning.

As for the pop-up message, very useful as it is a good indicator that your settings are correct.

Read the top post http://phpbb.ulead.com.tw/EN/viewtopic.php?t=27

and my quick guide from the link below.

My advice is to:-
‘Share Create Video File’
‘Share Create Disc’

I would be interested to know if this approach does cure your problem.

Trevor
JerryWB5PRV

Post by JerryWB5PRV »

Trevor,

I have tried producing just a video file and the result is the same. I mount the resultant ISO file under Daemon Tools (as a drive letter) and then I play it with my DVD software on my PC. It plays fine but I still have the problem where the background music I added to the first screen isn't working. It plays about 1/2 second of the music I selected and then seems like it rewinds over and over again.

I will look at the information to which you directed me.

Wish I knew why the background music isn't playing properly. It plays fine when I play it with any *.wav playing tool.

Jerry
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Ken Berry
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Post by Ken Berry »

Jerry -- I think we are talking at cross purposes here. When we talk about producing a video file, we are not talking about an ISO, much less a Video_TS folder, both of which VS can of course produce in the burning module. We are talking about not even opening the burning module at this stage. Instead, you have your project in the timeline and then click on Share > Create Video File > DVD. This will produce a DVD-compatible file which you can then burn. Once that file is produced, you click Share > Create Disc > DVD and the burning module opens up and you insert that file, create your menus and chapters and then burn the DVD. You also make sure to check the little box 'Do not convert compliant MPEG files' in the options box in the bottom left of the burning screen as this will avoid a lengthy and unnecessary reconversion process.

The difference from your procedure, of course, is that our form of video file does not yet contain the menus and chapters. But by long experience, most of us follow this method because it produces fewer problems in the end. Adding the menus etc later places less stress on computer resources than your procedure of opening the burning engine and in effect have it produce the DVD-compliant video file AND the menus, do the multiplexing etc and then burn the disc, all on the fly... See what I mean?

The other thing I have been meaning to ask: what format is the music you are trying to add to the menu? If it is MP3, then some people have been having trouble getting VS to recognise some MP3 formats produced by specialty codecs (Lame MP3 springs to mind). When they convert their files to .WAV format, the problems usually disappear. And a further comment: VS only allows a maximum of 30 seconds for menu background music and then it loops. So you could save a bit of space if you first trim your music to the desired length in an audio editor, perhaps adding a fade-out to avoid an abrupt cut-off before the loop occurs, and then add that edited file to the timeline.
Ken Berry
JerryWB5PRV

Post by JerryWB5PRV »

Ken and Trevor,

Thank you so much for your help. I was able to follow your instructions (those you gave me and the link you referenced) and succeed in creating a new disk. So, now my intro background and song play just fine and my screen selections work OK.

By the way, my intro music is longer than 30 seconds (about a minute + 15 secs) but it plays just fine for the full length of the song. Perhaps that is because I am NOT currently using the animated menus.

Thanks again for the help.

I am finding myself in an interesting puzzle however. I own the version 7 of the program and I am currently trying out the trial-version of version 9 but I must say that the problems that persist in the product are not very compelling factors for interesting me in paying $50 for an upgrade. I don't understand why the user community has been left to come up with so many work-arounds after so many revisions of the product. Many revisions later, we still have features that don't work quite right and problems with aborts in the middle of work. So, I'm wondering if this is really the best investment of my dollars. Perhaps other editors are more reliable and work as expected. I would appreciate any recommendations or your thoughts in this matter.

Anyway, glad that I was able to get it working and I certainly appreciate the tips and help from both of you.

Take care,

Jerry
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Ken Berry
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Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
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ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Post by Ken Berry »

A couple of comments on your final query. First, this Board obviously is for people who experience problems with the program. Some of these problems arise from faults or bugs in the program, but the majority of them have, shall I say, a large element of human error on the part of the person using it too. Believe me, a simple visit to an equivalent Board to this one for, say, Pinnacle editing products would show you that Video Studio is not alone in causing people problems! And believe me also when I say (and I have used, apart from Video Studio, Video Wave, Adobe Premiere 6.5, 7 and 1.5, Adobe Premiere Elements, Sony Vegas Video 5 and 6, and now also have the new Pinnacle 10) that all of these programs have their quirks, and most of them are far more difficult to learn and less intuitive in their approaches than Video Studio. Indeed, Premiere and Vegas are meant for more professional users and are vast overkill for most home users, though properly used, can produce superb results.

My other comment relates to the individual side of things: there are literally millions of individual computers out there, and nearly all of them are different from each other. Even those from the same manufacturer may vary in little bits of hardware and certainly will vary in what is loaded on them. Software companies like Ulead (and I hasten to add I don't work for them) can test and test their products, but they will never be able to produce a program that will suit the architecture of every single computer on which their program might be used. Just not possible.

Mind you, that does not excuse some of the more egregious errors they make or replicate from version to version. And their support service seems to be, at best, patchy. But to end where I started, that is the main purpose of a Board like this. And don't forget that there are an awful lot of people out there, like me, using Video Studio WITHOUT experiencing any problems and who, unlike me, therefore have no need to consult this Board. In other words, by coming to this Board, and seeing other people with problems, you are only getting one side of the story.
Ken Berry
JerryWB5PRV

Post by JerryWB5PRV »

Ken,

Thank you for the thoughtful comments. Of course I agree with your thoughts but it's a bit disappointing to think there is no program out there that isn't buggy.

I realize the variabilites of hardware platforms, co-resident software and such make it a difficult task to come up with a program that runs everywhere without problems and I also realize that in using a forum, you tend to see the problems more. But my question is focused primarily upon my own frustrating experience with the program. By and large, it is a very nice program and it performs as I would hope but the times when things just blow up and cause me lost work are most sincerely frustrating. Still, I have been working with PCs since 1983 so I know the adage - "save often...." ;-)

Still, I like the layout of the program, I like the ease of use and so I will probably continue on with it. I was just wondering if anything out there seemed to be more stable or reliable. My son has also mirrored some of your comments about various editors and he is a very competent and fairly happy user of Premier.

Thank you for your thoughts on this and I am very happy to have the work-around instructions and appreciate your assistance very much.

Best regards,

Jerry
Trevor Andrew

Post by Trevor Andrew »

Hi Jerry

I can only agree whole heartedly with Kens previous comments.

Just to put my thoughts straight:-
You seem to feel we have pointed you in the direction of a ‘workaround’. I have used Video Studio for a few years now, my first version was five (5). In all my time I have never burned a disc from the project timeline and always created a video file first. I do not think it was possible to do in version 5, you had to make a video file first. In that version the ‘Share’ stage was called ‘Finish’. This stage prompted you to ‘Make a Movie’.
Its that long ago I do not think the program had burning software.

With VS 9 if you press F1 you will start the ‘help’ files
From the Index look at the Share Step you will see that it starts with the Share Step Options Panel, which first directs you to Create a Video File.

The procedure to create video file first as far as I am concerned is a normal.

Whichever process is used the time taken to render and burn is the same.
If you wish to add two or more videos to your disc this is the way to go.
I could go on with other positive reasons why, enough is enough………

All the Best

Trevor
JerryWB5PRV

Post by JerryWB5PRV »

Ken and Trevor,

Thank you again for all the tips and thoughts on Video Studio. I also appreciate the web pages on how to use VS better Trevor.

Looking forward to creating many more videos down the road.

Hope we get the opportunity to talk again guys.

Jerry
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