Video Studio 9 Hung on startup

[bekker]

I have just installed Video Studio 9 for the first time. I open the application and if I choose any option from the first menu, it just hangs.
What must I do or look for?

[Telgaladhion_Greyskye]

Could you tell us more about your system? (OS, CPU, Hard drive size {free / used}, RAM, etc) Close other running applications in the background; maybe there are programs preventing VS to run.

[bekker]

I have a Intel Pentium 3.2 Gig processor. 200 Gig SATA drive, 40 Gig free and 1 Gig memory. I use Norton Antivirus 2005. ATI X850 XT PE graphics card

[Telgaladhion_Greyskye]

Hmmm... you have a nice rig. So I guess you could do what tech support gives out: a clean reinstallation. Check this link out:

http://phpbb.ulead.com.tw/EN/viewtopic. ... ight=clean

It worked for me, hope it does for you too.

[Mentara]

Hi there,

Trevor Andrew was so nice to PM about this thread because I had a similar problem.

Well, I can tell you I solved it allright. But not in a very ethic way. My computer was really in high need for a format anyway, so I just formatted the whole shebang. Reinstalled the program and things are working better then ever now!

Sorry I can't provide you a less drastic solution, but it worked out for me!

Good luck, man!

Cheers,

Maarten.

[bekker]

I tried everything in this document
http://phpbb.ulead.com.tw/EN/viewtopic. ... ight=clean
and it did NOT work.

I am not prepared to format and install everything from scratch.
I am using Windows XP Professional with SP2.