"save as" doesn't work - FIXED!!!

JenT · Post by **JenT** » Wed Nov 02, 2005 5:23 am

Just throwing in another thought here, is it possible that you haven't given PI any file extensions under which to "save as"?

If you don't have any extensions available there, then try changing your settings in PI's Preferences/General/Open & Save dialog box. Make sure you have "List all File Formats in Save As Dialog Box" checked. Then click OK and exit PI. The file extensions should show up there the next time you open PI.

Like I said, just throwing in another thought on the subject. If this isn't it, could you maybe post a screenshot of the dialog box?

JAKE · Post by **JAKE** » Wed Nov 02, 2005 6:32 am

JenT wrote:Just throwing in another thought here, is it possible that you haven't given PI any file extensions under which to "save as"?

If you don't have any extensions available there, then try changing your settings in PI's Preferences/General/Open & Save dialog box. Make sure you have "List all File Formats in Save As Dialog Box" checked. Then click OK and exit PI. The file extensions should show up there the next time you open PI.

Like I said, just throwing in another thought on the subject. If this isn't it, could you maybe post a screenshot of the dialog box?

Its not user error. Its a bug that some people are having. Ulead has acknowledged that its a problem. The dialog box does not come up when save is click. Even if the "invoke dialog box" iis not ckecked, clicking on "save" doesn't do anything. It just sits there. A screenshop would be of no help.

JenT · Post by **JenT** » Wed Nov 02, 2005 6:57 am

JAKE wrote:Its not user error. Its a bug that some people are having. Ulead has acknowledged that its a problem. The dialog box does not come up when save is click. Even if the "invoke dialog box" iis not ckecked, clicking on "save" doesn't do anything. It just sits there. A screenshop would be of no help.

OK, then I guess we'll just wait around until Ulead solves the problem.

Cheers!

rendez2k · Post by **rendez2k** » Sun Mar 19, 2006 9:04 am

Did this ever get fixed? Just installed the demo and it does the same thing on my machine

HankM · Post by **HankM** » Sun Mar 19, 2006 10:47 am

P11 saves as on mine ok.
Hank

rendez2k · Post by **rendez2k** » Wed Mar 22, 2006 2:39 pm

So nobodys got this issue now? How did you fix it

Seriously though, I can't get help from Ulead as you need to own the product before you can submit a support question, but I'm not going to buy something which doesn't work. I own every version from 7 upwards so it looks like the upgrades stop here....

KingAcid23 · Post by **KingAcid23** » Mon May 08, 2006 9:23 pm

Well i have the same problem ... saving anything in pi11 causes no action. It doesent matter which file type im choosing, ufo jpg gif or anything else -nothing helps.

Im running a clean WXP SP2 installed by an Unattend Setup Mode created with nLite. I did some OS-Modifications with nLite, so I think, that some of the tweaks causes this error, but i could not really believe that.

I also installed WXP SP2 on my second machine with an old xp unattend Setup CD with less modifications (another tool) and on this machine, PI11 saving function works fine.

Has anyone of you (with problem) changed the system folder "Document and Preferences" ?! ...

KingAcid23 · Post by **KingAcid23** » Mon May 08, 2006 10:57 pm

ok i tried two things now

1) New Setup with an old Unattend XP Setup works fine
2) New Setup with my nLite Unattend CD with Modifications doesent work
(No Updates just Daemon und VNC and Total Commander are installed on both installations). No i try to find out which registry tweak / modification produces this prob .....

dax702 · Post by **dax702** » Thu Aug 24, 2006 9:13 pm

My PI11 trial is doing the same thing - Press the save button, it clicks and unclicks but nothing happens. Dialog box just remains on the screen as if you didn't click save

JAKE · Post by **JAKE** » Fri Aug 25, 2006 3:42 am

There is no fix for this. Return it and get your money back.

dax702 · Post by **dax702** » Fri Aug 25, 2006 4:10 am

well I didn't pay any money, I downloaded their trial version....oh well

J_fike · Post by **J_fike** » Sat Aug 26, 2006 12:13 am

JAKE wrote:There is no fix for this. Return it and get your money back.

I haven't used the trial version, but is the trial version purposely "crippled"? A lot of trial versions of applications won't allow a user to save.

Have you checked the attributes on the file you want to save? If it's "read only" I would expect the application (PI) not to let you save over the top of it.

JAKE · Post by **JAKE** » Sat Aug 26, 2006 1:30 am

J_fike wrote:
JAKE wrote:There is no fix for this. Return it and get your money back.
I haven't used the trial version, but is the trial version purposely "crippled"? A lot of trial versions of applications won't allow a user to save.

Have you checked the attributes on the file you want to save? If it's "read only" I would expect the application (PI) not to let you save over the top of it.

Has nothing to do with it. Its a defect in the software that affects some users. Ulead is well aware of but it has no fix.

J_fike · Post by **J_fike** » Sat Aug 26, 2006 2:08 am

Okay, I guess you have a handle on it and have faith in your Ulead tech. support.

JAKE · Post by **JAKE** » Sat Aug 26, 2006 2:23 am

J_fike wrote:Okay, I guess you have a handle on it and have faith in your Ulead tech. support.

Ha! They have no clue. They know its a problem, but have no inclination to find a fix for it.

Alludo USER to USER Web Board

"save as" doesn't work - FIXED!!!

p11

the same prob