Problem from Trial to purchased version.

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jrd

Problem from Trial to purchased version.

Post by jrd »

I used the trial version of VS9 to put together a vacation video. I really liked the product so I purchased it. After I installed it, when I call up my video project file that I created with the trial...all the content is gone from the timeline. Anyone have any idea what happened to the editing. I though it was all kept in the VSP file which I saved. Did I lose some other file when deleting the trial version? Thanks for any advise.
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michaeltee
Posts: 528
Joined: Wed Aug 17, 2005 5:19 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 82F1
processor: Intel Core I5 7400 3 GHz
ram: 16 GB DC
Video Card: Intel HD Graphics 630
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2TB Hybrid
Monitor/Display Make & Model: Samsung S24D300
Corel programs: Installed: PS Pro 2021, VS Ultimate 2020
Location: California, USA

Post by michaeltee »

Hi jrd,

I'm not an authority on VS9 but with other video apps I've inadvertently saved updated project files to the wrong folder. It's possible the file you're opening could have been created in the early stages of your project. If you haven't already done so, I would recommend a "wildcard" search on the VSP file extension, i.e.; *.VSP to see if any subsequently saved versions of your project file are lurking elsewhere on your computer.

I'm assuming you haven't moved or deleted any of the clips you used in the project. If so, you would need to do some re-linking.

As for opening project files (created in trial version) with your registered version of VS9, I'm not aware any issues.

-Mike
jrd

Post by jrd »

Thanks for the reply. I only saved one .VSP file under the name, verified by a search. Funny thing is there is nothing in the time line, but all of the clips, audio, and pics I was using are still there.
User avatar
michaeltee
Posts: 528
Joined: Wed Aug 17, 2005 5:19 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 82F1
processor: Intel Core I5 7400 3 GHz
ram: 16 GB DC
Video Card: Intel HD Graphics 630
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2TB Hybrid
Monitor/Display Make & Model: Samsung S24D300
Corel programs: Installed: PS Pro 2021, VS Ultimate 2020
Location: California, USA

Post by michaeltee »

That's really strange. My only guess would be your VSP file somehow became corrupt. You might want to drag a few clips and transitions to your timeline and save them as a test project just for the purpose of re-opening later to make sure it won't be an ongoing problem. Also, when creating "real" projects, play it safe by using the "save as" feature often, altering the project name each time, i.e.; my_project_rev_1, my_project_rev_2, etc. This will save you the hassle of having to start from scratch if one of your project files goes bad. I've only been reading this board for a few months but I don't recall running across any similar postings. Hopefully the problem won't happen again.
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