UVS8 thinks that I have no room on the HDD -can't burn

[Jubilado]

We have UVS8, bought by post from the makers in Germany. We have spent some weeks editing a 40 minute holiday film but when we came to the burning or create video file stage, UVS8 told us that we needed 4.6 GB but had 0 GB space on the HDD.

On the C drive (where the programme sits) we have 17.9 GB free.
On the drive where video clips are stored, we have 106 GB free.
We have 71 GB free on another internal drive.

We have tried assembling the film from 5 video projects and also from 5 rendered video files. Both play perfectly at the test stage but both routes give the same failure to recognise the space available.

Desperate to find a solution that does not lose our hard work.

[Trevor Andrew]

Hi Martin

Have you applied the VS 8 update patches.
There are several update patches required for VS 8 which may cure your problem.
Try this link

http://www.ulead.co.uk/tech/vs/vs.htm

Select program updates version 8
Read carefully to select the ones recommended

Also select the General updates CD/Dvd burning pack

Hope this helps

[Jubilado]

Trevor Andrew: thanks for your suggestion. I had looked at the patches but because the short descriptions didn't sound like my problem, had not downloaded them.

If I do download these patches, will it effect the precious edited video that now sits in Ulead?

[Trevor Andrew]

Hi Martin

First:- change/reallocate your Working Folder (File --Preferences) do you get an info window stating that the specified folder does not exist, if not forget it.

What filing system does your pc use Fat 32 or Ntfs.
if fat 32 there is a 4 Gb limit on individual file sizes.


Trevor

[Trevor Andrew]

Desperate to find a solution that does not lose our hard work.

Hi Martin

Provided you have Share Create Video file your 5 completed Mpegs should be safely stored on your hard drive. A thumbnail of each video has been placed in the video library, deleting these thumbnails will prompt you to remove the files from your hard drive, not what you want to do, say NO, but that is the only way you will lose the files via VS 8.

Hope that puts your mind at rest.

[Jubilado]

Trevor Andrew: thanks to you and to Brian Chalke, we did discover how to re-assign the working area. Still have no idea how it became set on a raw data folder.

First burn was successful last night. What a relief Now we only have to jiggle some other settings to see if we can lose a mirage like shimmer that is perceptible in some scenes.