cannot uninstall photoimpact 10 tbyb

[davidhoran2003]

When i try to uninstall the trial version i get the following two messages.
(im uninstalling through the control panel but even a search in the folder for an uninstall programe comes up blank)


>SetupDLL\Setup.cpp(439)
pAPP:Ulead PhotoImpact 10
PVENDOR:Ulead Systems
PGUID:FE58B892-3825-4610-A6A2_E6EFCA83BD97
$7.1.100.1248
@Windows XP Service Pack 2 (2600) BT_OTHER 0.64

{i click ok}

Setup has experienced an error
Please do the following:
-Close any Running Programs
-Empty your temporary folder
-Check your internet connection (Internet-based Setups)

Then try to run the Setup again

Error Code: -5001

{i click ok}

ive tried following the instructions and closed all running programs, even fileshareing, msn, firewall, etc. etc.

WHATS GOING ON!!!!

[2log]

When you install a software, the installer extracts temporary files needed for the installation on a temp folder. These folders are usually:
C:\Windows\Temp
C:\Documents and Settings\[User Name]\Local Settings\Temp

If the temp folder holds old installer files that may be corrupted or are duplicates with the same filename but are used for a different software, it could cause a problem for your new installation of the software. Before you reinstall the software, make sure to clean the Temp folders.

The Local Settings folder is a hidden folder so you have to enable Windows Explorer to see hidden files and folders. Open Windows Explorer, go to Tools > Folder Options > View and check show hidden files and folders. You can now open the Temp folder from the Documents and Settings folder and delete the files there.

Then uninstall the software from Control Panel - Add/Remove Programs.

[lmccallan]

I am experiencing the same problem as davidhoran2003 and have carried out the solution as suggested by 2log with no success!

I have installed Photoimpact v10 on another PC in the office similar to my own and have successfully uninstalled it!

Has a solution been identified as yet?