I'm thinking of buying the full version of this but am not so sure after reading all the audio sync issues which I've experienced in the trial. It seems like the latest update is suposed to fix it, can the update be applied to the trial?
If I purcahse this software and can't get the audio in sync, is there some sort of warranty ir refund if it doesn't work? I don't want to throw $100 in the drain for a defective product that can't be refunded.
Any warranty on this software?
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AnimeChick
Before you purchase any of our products, we recommend that you first download and install the free trial version of the software that you are interested in purchasing. Although we cannot guarantee satisfaction to every possible computer user, we do offer an opportunity for you to try our products free of charge and assess them as to your needs and operability so that you can make a fully informed decision to purchase.
Ulead reserves the right to withhold a 20% administrative fee for all returns. To avoid this, please take advantage of our free trial software downloads, available here.
The return policy below refers only to retail products sold directly from Ulead (US) to you. Ulead products purchased from sources other than Ulead (US) directly [i.e. Local Reseller, Internet Electronic Reseller, Mail Order/catalog] must be returned to the company from which they were purchased and are subject to that company's return policy. There are no returns or refunds for bundled (OEM) product.
Should you find it necessary to return a physical Ulead product, the following guidelines must be adhered to:
Requests for a return must be made within 30 days of purchase.
All Physical product returns must be 100% complete, in like-new condition, and in the original packaging with the UPC or bar code intact. All CDs, documentation, registration card(s), coupons, etc. must be included, and a copy of our invoice or sales receipt must accompany the product. All returned products will be inspected on receipt. Any damaged or incomplete product return may be refused a refund.
A Return Merchandise Authorization (RMA) number issued by Ulead (US) must accompany all returns. The RMA number can be obtained by contacting our Customer Service department. No returns will be accepted without an RMA number.
Returns must be shipped back, pre-paid, to Ulead (US) in a shipping-safe container via a traceable shipping method, such as UPS or Federal Express. We do not accept returns by Postal Mail.
Returns must be received by Ulead (US) within 10 days of issuance of the RMA number. If a package arrives past the 10 days, it will not be accepted. The customer assumes all risk of loss or damage to the rejected package.
The amount refunded will be for the full purchase amount of the product, including sales tax. We will not refund shipping costs.
Please allow at least 4-6 weeks for your refund to appear on your account or to receive a check by mail.
For Return information for downloadable (ESD) products, click here.
NOTE: Charge backs to credit cards or stop payments on checks as a means to "return" software will be construed as fraud and prosecuted to the fullest extent of the law.
From
http://www.ulead.com/tech/faq/custservice_faq.htm#7