Installshield will not launch

lotus · Post by **lotus** » Sun Sep 18, 2005 12:13 pm

The installshield setup launcher that launches the professional theme pack
will not work. Download went smoothly.
The movie wizard installshield setup launcher is on my
desktop. After running this and with the final "finish" nothing happens.
I spoke with ulead tech support and they felt it was a microsoft issue.
Tech support said to go to run, type msconfig, do diagnostic startup.
Did this and same thing happens.
I diabled antivirus, popup, and screensaver. I am logged in as
administrator.
I tried downloading same program to my laptop - same thing happened.
It will just not launch for me. What can be preventing this? I worked on it about 4 hours yesterday attempting various changes and was not successful. Any help would be greatly appreciated.

Dell Deminsion 4600
WindowsXP SP1 Home Version 2002
Pentium 4 2.80 Ghz
1 GB Ram
68 GB free space

sjj1805 · Post by **sjj1805** » Mon Sep 19, 2005 1:58 am

I tried downloading same program to my laptop - same thing happened

Do you mean you the file you had downloaded on your Desktop computer you copied across to your laptop and the same thing happened,
OR
Did you download it from the internet for a second time on your laptop.

I am guessing that you copied it from your desktop, in which case it sounds as though your download was corrupted. It would be very unusual that you have 2 computers both with the same system error.

If you downloaded a second copy to your laptop, do you ever connect these two computers together, in which case you may have to run a virus checker as one computer could pass a virus on to the other.

lotus · Post by **lotus** » Mon Sep 19, 2005 12:34 pm

I installed VS9 onto my laptop and then downloaded the theme
pack from the email link I was sent by Ulead. Same thing occurred
where the movie wizard installshield will not launch. The laptop
and desktop (where I'm trying to install theme pack) are never
connected together and never share files.

sjj1805 · Post by **sjj1805** » Mon Sep 19, 2005 6:22 pm

Try checking your Windows XP error messages
If you have "my computer" displayed on your desktop
right click "my computer"
manage
expand "Event Viewer"
now look at the error messages in
1. Application
2. System

Look for items with a red circle and white X inside.
Double click the error. Double click the blue link which should give you some guidance about the error found.

lotus · Post by **lotus** » Tue Sep 20, 2005 4:32 am

I did this but it lead to no clues as to why moviewizard installshield
will not launch.