Video Studio 2023 Ultimate new user issue

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ajondyh
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Joined: Thu Jan 18, 2024 8:52 pm
operating_system: Windows 11
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motherboard: Lenovo
processor: 12th Gen IntelR CoreTM i9 12900 2 40 GHz
ram: 32 GB
Hard_Drive_Capacity: 6Tb
Monitor/Display Make & Model: Westinghouse

Video Studio 2023 Ultimate new user issue

Post by ajondyh »

Having just purchased this software and using a PC with Windows 11, I was following a tutorial which was showing how to white balance automatically but when I click the "Auto" it seems to have a think and then closes the the app completely. Any pointers? TIA Andy
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lata
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Re: Video Studio 2023 Ultimate new user issue

Post by lata »

Hi ajondyh
And welcome to the forums
I have just tried using Color tab - White Balance with no problems
I did use the Sample_lake video from the media library, can you try that
I also tried MTS and DV-Avi with no crashes
What type of video files were you using? Are you able to provide a sample

can you provide the tutorials URL, cheers
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