Corel Video Studio Ultimate 2021 - Freezes

[lata]

Ok but why the odd color in one of the video files?

As I said before it works in another video editor but version 2021 - it seams to work in version 2023.

What odd colour?
Having re-installed 2021, I now have no problems in playing both clips.

I did not have a video problem, just an issue with audio but that was my setup.
Now that is fixed your videos play OK.

[Ken Berry]

If you go to page 2 of this thread you will see a screenshot of this "odd color". And it's the same as what I get in Project mode with the user's video using VS 2021... It fills my entire screen. Yet in Clip mode the video plays and shows just fine, as it does in VS 2022 and 2023.

[lata]

Rob did say in one of the video files, does that mean the other file is ok.
Out of 4 users 2 see green the other 2 play ok, no idea why?

I would suggest doing another re-install.
Uninstall through Program and Features
Then run the clean-up tool a couple of times.
Check known locations for leftover 2021 folders / files, reset folder etching.
Run a pc cleaner, I use WinOptimiser, similar to Ccleaner.
Install K-lite if not already done.
Download installation files to get latest files.

Install 2021, just the main program to start with.

[RobCharles1981]

I uninstalled 2021 and tried again - problem remains.....

I Downloaded and installed Corel 2023 as a trial and the problem is no longer there!

[lata]

Rob

As you are having such problems with 2021 and unable to fix the way forward would be to upgrade.
The trial gives you 30 days, I would use those days.
After purchasing you will have another 30 days money back guarantee, so plenty of time to make the final decision

Go to 2021 welcome screen to see what offers they are giving for 2023 Ultimate.