Render Issue

Moderator: Ken Berry

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Owen James
Posts: 4
Joined: Wed Dec 20, 2023 1:39 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
processor: 12th Gen IntelCore i712650H
ram: 32 gb
Hard_Drive_Capacity: 1TB
Monitor/Display Make & Model: Sony TV
Corel programs: VS Multiple versions

Render Issue

Post by Owen James »

I have been a VS user for 8 years having purchased numerous versions over that time. I recently had a hardware issue which required a pc replacement.
I was not able to recover my 2020 version, and have now downloaded a trial 2023 version.
I cannot get this version (on my new computer) to render successfully. Typically will reach 70-80% then crash. Project consists of jpegs and an audio track, mp4 format.
Two questions:
Is this a known issue with 2023?
Is it possible to re-download a copy of 2020. I have all products registered with Corel.

Regards,
Owen James
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RobertOZ
Advisor
Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: Render Issue

Post by RobertOZ »

You can still download VS2020, but I think you will need the VideoStudio2020.install.exe file.
If you have not backed up your previous VS versions, that could be an issue, maybe Ken or Lata, Site Admin. can assist
User avatar
lata
Site Admin
Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: Render Issue

Post by lata »

Hi Guys
From Video Studio
Go to Help Corel Support – Video Studio – Download and Patches
To the right of the page – Troubleshooting – there is a download link – choose your program to download the installer file.
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
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BiAnMiXiang
Posts: 31
Joined: Thu Feb 07, 2019 7:09 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS TUF Gaming FA506IV
processor: AMD Ryzen 7 4800H with Radeon Graphics
ram: 16 GB DDR4
Video Card: NVIDIA GeForce RTX 2060
sound_card: Realtek HD Audio ALC 256
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Built-In 1080p Display
Corel programs: Corel VideoStudio 2021, 2022, 2023
Location: China Mainland
Contact:

Re: Render Issue

Post by BiAnMiXiang »

You can download VideoStudio 2020 at this page.
https://www.videostudiopro.com/en/pages/download/

You may find your serial number in the account settings page.
https://account.corel.com/accounts/user ... cale=en_US
Build dreams with love and curiosity
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