My 2022 version (24.1.0.27) of Paint shop pro has suddenly, (within the last couple of weeks) stopped printing in color. The colors are correct on the image I see on the screen. When I try to print it on my Epson XP-2700 expression photo printer, it will only print in grey scale. If I take a screenshot of the image and open it in Word then send that to the 8700, the colors print correctly. I have reset the workspace but that didn't fix the problem.
Can someone tell me why this has started to happen?
Jim Birke.
Stopped printing in color
Moderator: Kathy_9
-
- Posts: 143
- Joined: Mon Apr 15, 2013 1:19 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- Location: Western NY
Stopped printing in color
PSP 2018.
Epson V550 photo scanner.
Epson Stylus C88+ Ink jet printer.
Brother HL-3170CDW laser printer
Windows 10 64 bit.
Epson V550 photo scanner.
Epson Stylus C88+ Ink jet printer.
Brother HL-3170CDW laser printer
Windows 10 64 bit.
-
- Advisor
- Posts: 2145
- Joined: Sat Oct 22, 2011 10:50 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUS Computer N751J
- processor: Intel i7_4710 HQ 2_50GHz
- ram: 16GB
- Video Card: NVIDIA GeForce GTX 850M
- sound_card: NVIDIA High Definition Audio
- Hard_Drive_Capacity: 2 Tb
- Monitor/Display Make & Model: NVIDIA GeForce GTX 850M
- Corel programs: PSP X7, X9, 2018 to 2023
- Location: Belgium (French speaking)
Re: Stopped printing in color
Try a PSP reset:
https://forum.corel.com/viewtopic.php?t=67616
https://forum.corel.com/viewtopic.php?t=67616
THE PAINTSHOP PRO COOKBOOK - GENEALOGY WITH PAINTSHOP PRO
Installed PSP Ultimate: X7, X9, 2018, 2019, 2020, 2021, 2022, 2023
Installed PSP Ultimate: X7, X9, 2018, 2019, 2020, 2021, 2022, 2023
-
- Advisor
- Posts: 6775
- Joined: Thu Oct 02, 2008 1:07 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Alienware M17xR4
- processor: Intel Core i7-3630QM CPU - 2_40GH
- ram: 6 GB
- Video Card: NVIDIA GeForce GTX 660M
- sound_card: Sound Blaster Recon3Di
- Hard_Drive_Capacity: 500GB
- Corel programs: PSP: 8-2023
- Location: USA
Re: Stopped printing in color
No idea why it would be doing that. So the first thing to do is look at the obvious places.
You mention you already tried a workspace reset (hopefully that means a full factory reset).
Can we see a screenshot of your print dialog? Both the "Options" tab and your actual printer's options? (if you're comfortable doing so, make sure the image preview is shown in the screenshot as well. Mine isn't here but that's because it was of a headshot for an office ID card I'm printing.
You mention you already tried a workspace reset (hopefully that means a full factory reset).
Can we see a screenshot of your print dialog? Both the "Options" tab and your actual printer's options? (if you're comfortable doing so, make sure the image preview is shown in the screenshot as well. Mine isn't here but that's because it was of a headshot for an office ID card I'm printing.
You do not have the required permissions to view the files attached to this post.