MultiCamCapture.exe 2.1.0.144 Crashes after opening for a split second.

[Klepper]

When I try to open up MulticamCapture it crashes, I get this for a split second:

then this for a split second:

Then everything disappears and I have nothing but an event log.

Tried on 25.1.0.472 & 25.3.0.584.

W10/13700K/4Kx3 OLED/64GB ram/4060TI/1TB NVMe

Application: MultiCamCapture.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFB565A54AD

Then

Faulting application name: MultiCamCapture.exe, version: 2.1.0.144, time stamp: 0x630796d7
Faulting module name: VirtualCamera.dll, version: 0.0.0.0, time stamp: 0x626149c7
Exception code: 0xc0000005
Fault offset: 0x00000000000054ad
Faulting process id: 0x3098
Faulting application start time: 0x01d9c8c0dce8813d
Faulting application path: C:\Program Files\Corel\MultiCam Capture 2.0 Lite\MultiCamCapture.exe
Faulting module path: C:\Program Files\Corel\MultiCam Capture 2.0 Lite\VirtualCamera.dll
Report Id: f525b351-8923-4beb-9fc3-78064e8c1b59
Faulting package full name:
Faulting package-relative application ID:

Tried to downgrade to MultiCamCapture.exe, version: 2.1.0.89, same exact problem. Event data:

MultiCamCapture.exe
2.1.0.89
626151a5
VirtualCamera.dll
0.0.0.0
626149c7
c0000005
00000000000054ad
5ad0
01d9c8bf996b669e
C:\Program Files\Corel\MultiCam Capture 2.0 Lite\MultiCamCapture.exe
C:\Program Files\Corel\MultiCam Capture 2.0 Lite\VirtualCamera.dll
45fd26e6-8b01-4478-aeca-628318034a16

This problem seemed familiar. . . https://forum.corel.com/viewtopic.php?p=387386

[lata]

Hi
I assume you are using Video Studio 2022, MCCL is version 2.1.0.44
It’s a bit unusual that your image does not show the screen resolution when Full Screen is selected, other details are also missing.
Your previous post https://forum.corel.com/viewtopic.php?p=387386#p387386 gave a fix, have you tried installing MultiCam_Capture_1.2.7.649.exe that Corel Support provided.
I do note that that may be an earlier version MultiCamCapture and not MultiCamCapture 2.0 Lite
You may still have version 1.2.7.649 installed?
Installing Video Studio will overwrite the current MCCL 2.0 version so VS 2023 will use MCCL 2.1.0.165, at least that’s what I see.

Do you think this issue may be related to having more than one monitor?

[Klepper]

Do you think this issue may be related to having more than one monitor?

You are right, I think it is too because in the past (previous iterations over the past decade) I could fix it by disabling the third monitor. I'm not just trying to get a workaround for me personally, I can use other video-capturing software zero-problem, I am posting this for the benefit of others, and to make the programmers fix this. Multiple monitors is the default calling card of video editing, and 4K is the standard today and three monitors is not uncommon in any way/shape/form.