ASP3 Crashing

[Suffolk_bobby]

I'm not sure if it's the program or my laptop, although I suspect it's the former.
I'm experiencing more frequent crashes with ASP3, to the point it's unusable. I'd uninstalled and reinstalled even cleared registry and all traces but still it crashes (all other programs run without issue) one thing guarentted to crash it is to use 'undo' more than three times.
I contacted support and after waiting a week I finally got a response asking for the usual msinfo32 files.
Eventually I managed to provide all required and was advised to "Kindly follow these steps:

Reset the AfterShot / AfterShot Pro configuration files
Click Start
In Search, type %localappdata% and press Enter. This will open the Application Data folder.
Double-click on Corel
Right click on AfterShot or AfterShot Pro and choose Rename from the context menu.
Type "AfterShot-old" or "AfterShot Pro-Old" and press enter to save the change.
NOTE: If Corel-old already exists, you can use another name like Corel-Old-1, etc.
Close the Application Data Folder


Reset the Library to default
Open a file browser Window by clicking Start and selecting Windows Explorer OR pressing Win+E on the keyboard
Browse to your Pictures (or My Pictures) folder.
Right-click on the "AfterShot Catalog 3" or "AfterShot Pro 3 Catalog" folder and choose Rename.
Rename the catalog to "AfterShot Catalog 3-old" or "AfterShot Pro 3 Catalog-old". You may add a number to the end if the -old version is already present.
When you reopen AfterShot program, it will now be at factory default.

Having followed instructions to the letter, I confirmed it was at default as all my plugins were no longer listed, auto level was back to 2.00 instead of my preferred 0.001.

Opening a brand new RAW file I began my editing, as usual the rendering was blocky and jumping until the pointer touched the image. When I needed to go back four steps. Clicking undo for the 4th time, ASP vanished from my screen. Restarting I was greeted with the usual 'encountered a problem' screen.

My next experiment is to download ASP2 which if memory serves correct, worked. I'll let you know.

[Suffolk_bobby]

Update.
I've been using ASP2 all day with, other than the jerky rendering, no issues at all. My only gripes are that the presets I purchased cannot be brought into v2 and that I wasted money on upgrading to v3 in the first place.