"Video code not supported" when I save in 4K

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varadero99
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"Video code not supported" when I save in 4K

Post by varadero99 »

Filming with Gopro.
When I edit in Full HD 1920 x 1080 and then there is no problem watching the film on TV.
But when I film, edit and save in 4K 3840 x 2160, it is not possible to see the film and I only get the text "Video Codec not supported" on the TV.
Anyone recognize this?

BR
Peter
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Ken Berry
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Re: "Video code not supported" when I save in 4K

Post by Ken Berry »

I can't say that I have ever actually seen such a message in any context. The only thing I am wondering about is whether you used the GoPro Hero in HEVC mode (which uses the H.265 codec) and somehow or other your TV cannot play HEVC video. Do you still have any Manual which might have come with the TV, and does it list what types of video it can play; or can you do an online search relating to the TV model you have to find out.

Another thing you might want to try if indeed you are filming in HEVC would be to reopen the project in VS and when you go to Share don't use "Same As" (if that is what you used) but set the output to use the H.264 codec instead of H.265. You will still get 4K video of equal high quality, though it will be larger since H.265 video is more heavily compressed than H.264.
Ken Berry
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