Strange color issues within workspace PSP 2023

Corel Paint Shop Pro

Moderator: Kathy_9

Vriess27
Posts: 2
Joined: Thu May 04, 2023 1:05 pm
operating_system: Windows 11
System_Drive: D
32bit or 64bit: 64 Bit
ram: 8gb
Video Card: Nvidia 3060 GTX
Hard_Drive_Capacity: 2tb
Monitor/Display Make & Model: Pixio
Corel programs: Paint Shop Pro 2023

Strange color issues within workspace PSP 2023

Post by Vriess27 »

Hi folks, I am having an interesting situation that corel help has not been able to address. I have been using PSP23 for a couple months now, after using various editions of the software in the past. In the last few days I have noticed that in the workspace, colors aren't displaying properly. Everything has a blue hue to it.
I uninstalled and reinstalled, reset the software to defaults (twice, once with support) and still have the issue. Any help would be greatly appreciated. The screenshots should explain what is happening pretty well.

Image
This is a screenshot showing a stock image from PSP23 and everything is 100% factory settings in the software. Note the blue hue that isn't present in the preview image.

Image
This is me editing the photo. White is showing up as 255,255,255 but clearly isn't displaying as white. (screenshot)

Image
I saved the poorly drawn modified image and this is what it output, perfectly fine. (not a screenshot, actual uploaded .jpg)

Image
I pasted the Screenshot into PSP23 and used the dropper tool, and it clearly is showing that the "white" isn't white.

Image
Another example with stock image.

Any help would be appreciated. I think it may have something to do with HDR but I have tried troubleshooting with the feature off and on but it doesn't seem to make a difference.
Kathy_9
Site Admin
Posts: 2830
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA

Re: Strange color issues within workspace PSP 2023

Post by Kathy_9 »

Try turning off color management to see if that helps.( File -> Color Management)
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
Vriess27
Posts: 2
Joined: Thu May 04, 2023 1:05 pm
operating_system: Windows 11
System_Drive: D
32bit or 64bit: 64 Bit
ram: 8gb
Video Card: Nvidia 3060 GTX
Hard_Drive_Capacity: 2tb
Monitor/Display Make & Model: Pixio
Corel programs: Paint Shop Pro 2023

Re: Strange color issues within workspace PSP 2023

Post by Vriess27 »

Wow, that fixed it completely. Thank you so much.

I have no idea why it worked until a few days ago, as I have never used the color management function in the past. Even resets didn't help. Thank you!
Kathy_9
Site Admin
Posts: 2830
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA

Re: Strange color issues within workspace PSP 2023

Post by Kathy_9 »

Happy to help and welcome to the forum.
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/