VideoStudio 2021, 2022 and 2023 crashes after saving DVD menu.

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joesilva1209
Posts: 5
Joined: Thu Aug 30, 2018 7:32 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: AsusP9X79
processor: Intel
ram: 24GB
Video Card: Radeon HD5450
sound_card: Asus Realtek
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP 27wm
Corel programs: Paintshop & VideoStudio

VideoStudio 2021, 2022 and 2023 crashes after saving DVD menu.

Post by joesilva1209 »

The issue is when I try to make a menu in videoStudio 2021 and 2022 the system crashes when I go to save the menu. This happen on all the of my computers, Win11 desktop,
win10 desktop and a win 10 laptop. VideoStudio 2018 and 2020 work fine they do not crash after saving the menu and the menu work fine.
See attached are zip files with the videos of VideoStudio 2022 crashing after saving a menu that was made and VideoStudio 2020 working fine after saving the menu that was made.
I have contacted Corel support and they have not come uo with a solution as of yet. They told me that the ticket is in level 2 support, but I have not heard from then in over a month.
Has anyone seen this issue or even better have a solution?

Thanks in advance,

Joe
Attachments
2022 Crashes.zip
(22 MiB) Downloaded 82 times
2020 Okay.zip
(31.06 MiB) Downloaded 80 times
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