How to make a complaint to Corel re VideoStudio Support

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stewartLincoln
Posts: 1
Joined: Wed Apr 12, 2023 6:19 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigaforce GTX 1060
processor: Realtek High Definition Audio
ram: 16GB
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 512 G
Monitor/Display Make & Model: Generic PnP Monitor
Corel programs: Corel VideoStudio 2020

How to make a complaint to Corel re VideoStudio Support

Post by stewartLincoln »

I eventually contacted Corel Support in December 2021 it has taken Corel nearly 16 months for them to finally give me the 2023 Version: at my insistence.

Even this latest version I believe has a slight glitch I haven’t as yet received a reply to my email reporting it but the new program has only been installed 24 hours.

Since my initial contact I have contacted them on many dozens of chats, wasting my time having to repeat all details each time,

Corel have taken over my computer reinstalled VideoStudio 2020 3 times at least, but not completely removing the previous versions at least twice

Eventually loading the 2023 version

I asked many times for copies of transcript, the vast majority have not arrived

Whenever I have asked Corel for contact details of their complaints department, they state Corel does not have one!?

Stewart
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