I eventually contacted Corel Support in December 2021 it has taken Corel nearly 16 months for them to finally give me the 2023 Version: at my insistence.
Even this latest version I believe has a slight glitch I haven’t as yet received a reply to my email reporting it but the new program has only been installed 24 hours.
Since my initial contact I have contacted them on many dozens of chats, wasting my time having to repeat all details each time,
Corel have taken over my computer reinstalled VideoStudio 2020 3 times at least, but not completely removing the previous versions at least twice
Eventually loading the 2023 version
I asked many times for copies of transcript, the vast majority have not arrived
Whenever I have asked Corel for contact details of their complaints department, they state Corel does not have one!?
Stewart
How to make a complaint to Corel re VideoStudio Support
Moderator: Ken Berry
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stewartLincoln
- Posts: 1
- Joined: Wed Apr 12, 2023 6:19 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigaforce GTX 1060
- processor: Realtek High Definition Audio
- ram: 16GB
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 512 G
- Monitor/Display Make & Model: Generic PnP Monitor
- Corel programs: Corel VideoStudio 2020
