VideoStudio 2022 crashes every now and then

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Antois
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VideoStudio 2022 crashes every now and then

Post by Antois »

For a moment I thought the 2022 version was more stable than its predecessor but the program has already crashed or freezed three times in two days.
RickMen
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Re: VideoStudio 2022 crashes every now and then

Post by RickMen »

I experience the same issues with VS2022. My workflow/work around is:
a) Save (Ctl-S) after every edit;
b) Exit and re-open VS every 20-30 mins.
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Antois
Posts: 87
Joined: Fri Aug 27, 2021 10:21 pm
operating_system: Windows 10
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processor: Intel i7-6700 X64 processor
ram: 16GB
Video Card: Intel HD Graphics 530 8GB
Hard_Drive_Capacity: 2x 240 GB
Monitor/Display Make & Model: Samsung S60UA (HDMI)
Corel programs: Video Studio 2022

Re: VideoStudio 2022 crashes every now and then

Post by Antois »

Thanks for your suggestions.

The 2022 version has not improved over the 2021 version in terms of reliability and audio editing. The program crashes or freezes frequently. Audio edits are performed one time and not the next. Disappointing though.
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lata
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Re: VideoStudio 2022 crashes every now and then

Post by lata »

Hi Antois
You do not give any details as to what you are doing when the crashes occur.

The type of Video / Audio clips used, any particular editing techniques you are using?

Video using variable frame rates can cause problems, mp3 audio using the Lame codec also causes issues.

So what type of files are you using?

You say “Audio edits are performed one time and not the next.”
Can you explain further, does editing audio files cause the program to crash, if no then start a new topic for your audio issues.
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Antois
Posts: 87
Joined: Fri Aug 27, 2021 10:21 pm
operating_system: Windows 10
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processor: Intel i7-6700 X64 processor
ram: 16GB
Video Card: Intel HD Graphics 530 8GB
Hard_Drive_Capacity: 2x 240 GB
Monitor/Display Make & Model: Samsung S60UA (HDMI)
Corel programs: Video Studio 2022

Re: VideoStudio 2022 crashes every now and then

Post by Antois »

"Can you explain further, does editing audio files cause the program to crash, if no then start a new topic for your audio issues " (by Trevor)

Yes, indeed. Editing audio files crashes the program. Last two hours already four times (27-05-2023)

It is not practical to list here the data of all audio and video files of a project which crashes. There are 4 audio files and 10 video files in this case. I do not expect a solution like this either.
I just think that users and Corel should know that this software crashes now and then and sometimes often.

I report a problem if it occurs repeatedly or persistently and if it is disruptive.
I see that the rating for Corel on Trustpilot is 1.3 on a scale of 5. I totally recognize that.
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Re: VideoStudio 2022 crashes every now and then

Post by lata »

Thanks for the additional information regarding audio files.

Video Studio has had issues editing / working with mp3 audio where the Lame Codec is used.
So knowing your audio properties could be useful.

Recommendations to convert the audio files to say wav have helped in simular situations,
Audacity generally being used to do this conversion.
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