Has anybody got Canon R5 CR3 raw files working?

AfterShot Pro General Questions & Getting Started Forum
JohnFHall
Posts: 3
Joined: Sun Apr 14, 2019 5:33 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit

Has anybody got Canon R5 CR3 raw files working?

Post by JohnFHall »

Hi,

I can see a few posts about CR3 files displaying thumbnails and not being able to edit them and this is exactly what I have got even though I am on 3.7. Has anybody actually got this combination working?

thanks

John
JohnFHall
Posts: 3
Joined: Sun Apr 14, 2019 5:33 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit

Re: Has anybody got Canon R5 CR3 raw files working?

Post by JohnFHall »

OK, I managed to figure out the problem and the solution. The issue is associated with C-RAW (compressed) and it looks like Aftershot Pro can preview the thumbnail for this format but not able to edit. It means you can't use the advantage of this smaller sized format and go with the 50mb files. It is a setting in the camera. Just a shame that Corel are not aware of this problem as I had a support call and no mention of it.