2023 Crashes when trying New From Template

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jungleexplorer
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Joined: Tue Mar 01, 2011 5:01 pm
operating_system: Windows 10
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ram: 16GB DDR4
Video Card: Nvidia GTX 1660S Super
sound_card: Realtek High Definition Audio
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Monitor/Display Make & Model: ASUS VS248H-P 24" Full HD
Corel programs: VS 2022: PSP 2023
Location: Texas

2023 Crashes when trying New From Template

Post by jungleexplorer »

Well, I was liking 2023 until this happened. I cannot use the New from Template function. Crashes PSP 2023 every single time. No explanation, no error code. It is like turning a light switch off, it just shuts down completely. I have tried all the troubleshooting techniques I can find. Reset Preferences, Clear the cache, Reset to Default, and Repairing the program. The only thing I have not tried is a complete uninstall and reinstall. I thought I would ask here before going down that road.
Just a guy trying to live life.
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LeviFiction
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Re: 2023 Crashes when trying New From Template

Post by LeviFiction »

I have no such issue so I'm of now help here but out of curiosity which version of 2023 do you have? If you go to help -> About you should see it. For example I have 25.1.0.32. I imagine yours is the latest version if you've only installed it recently.
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jungleexplorer
Posts: 270
Joined: Tue Mar 01, 2011 5:01 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte GA-B460M DS3H AC V2-Y1
processor: Intel Core i5-10400F
ram: 16GB DDR4
Video Card: Nvidia GTX 1660S Super
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: m2 SSD 1TB
Monitor/Display Make & Model: ASUS VS248H-P 24" Full HD
Corel programs: VS 2022: PSP 2023
Location: Texas

Re: 2023 Crashes when trying New From Template

Post by jungleexplorer »

LeviFiction wrote: Sat Jan 14, 2023 8:59 pm I have no such issue so I'm of now help here but out of curiosity which version of 2023 do you have? If you go to help -> About you should see it. For example I have 25.1.0.32. I imagine yours is the latest version if you've only installed it recently.
I have the same version as you
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Just a guy trying to live life.
https://www.youtube.com/user/jungleexplorer