Images are showing as 0 bit depth

Corel Paint Shop Pro

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rpwalle
Posts: 17
Joined: Tue Aug 27, 2013 11:44 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus 580
processor: Intel i5 10400
ram: 32GB
Video Card: NVIDIA RTX3060
sound_card: none - integrated
Hard_Drive_Capacity: 6TB
Monitor/Display Make & Model: ASUS 27inch 165Hz
Corel programs: PSP 2021 64 bit

Images are showing as 0 bit depth

Post by rpwalle »

I use PaintShop Pro 2021 and have thousands of jpg images on a backup WD SSD. I noticed that many of the images will not display even though all the details are there including name, date, size, type. The reason appears to be that the images are showing "0 bit depth" so PSP can't open them. It seems very random as some images from the same date are fine. It appears to happen in multiple folders and there seems to be no similarity between the images that do not display. Some are direct downloads, some are transfers and some are edited so I know they opened at one time but won't now. Very frustrating to see all my editing gone. Any suggestions would be appreciated. PSP 2021 64-bit and Windows 10. I have an RTX3060 12 GB graphics card and a 10th gen CPU with 32GB RAM.
LeviFiction
Advisor
Posts: 6831
Joined: Thu Oct 02, 2008 1:07 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Alienware M17xR4
processor: Intel Core i7-3630QM CPU - 2_40GH
ram: 6 GB
Video Card: NVIDIA GeForce GTX 660M
sound_card: Sound Blaster Recon3Di
Hard_Drive_Capacity: 500GB
Corel programs: PSP: 8-2023
Location: USA

Re: Images are showing as 0 bit depth

Post by LeviFiction »

First question is can you open those files from any other software? Like the Windows Photo viewer. This could be an issue with the drive.
https://levifiction.wordpress.com/
rpwalle
Posts: 17
Joined: Tue Aug 27, 2013 11:44 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus 580
processor: Intel i5 10400
ram: 32GB
Video Card: NVIDIA RTX3060
sound_card: none - integrated
Hard_Drive_Capacity: 6TB
Monitor/Display Make & Model: ASUS 27inch 165Hz
Corel programs: PSP 2021 64 bit

Re: Images are showing as 0 bit depth

Post by rpwalle »

Yes - many of the "0 bit depth files" will open in file manager view and photo viewer. But some will not.
Can you suggest an update that I can try?
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