when I'm trying to insert a video into the timeline (with right-click > insert video) or in a library (by using the "insert to media library" button), VS shows me an error "Wrong parameter.". There is no more information provided, which parameter is wrong.
I used mp4 files from different devices such as Samsung Galaxy S9 and S21. Now I have a new laptop and this error occurs. At least the files from the S9 I earlier successfully could use on my old laptop (also win 10).
VS Version:
VideoStudio 2020 Ultimate and VideoStudio 2022 Trial (with same issue). Installation was performed with main program only and also as administrator. All methods then had the same issue.
patches/updates:
version 23.3.0.646
Details of the source files:
Full HD mp4 videos from two smartphones with 30fps and date rate 29.567kBit/s
How did they get onto your hard drive (download, firewire, USB cable etc.):
1. copied on a NAS
2. send by email
-> both not working
Project Properties (Alt+Enter):
Format: Mobile
Profile: MPEG-4 AVC (1920x1080, 25p)
Coding driver: Ulead MPEG-4 vio Driver
Data track: Audo and Video
Image rate: 25.000 images/sec
Image type: image based
Image size: 1920x1080
Aspect Ratio: 16:9
Video type: H.264-HIGH
Video date rate: 2000kbps
Audio type: AAC
Audio frequenz: 48000Hz
Audi bit rate: 256kbps
Audio mode: Stereo
Using settings for PAL
The videos open in VLC and also Windows Media Player directly.
I appreciate any help
Cheers,
Dinkel
EDIT:
After i closed the error message, I can't close VS by hitting the "x" or Alt+F4. I had to kill it in the task manager...
EDIT 2:
I installed it on a freshly installed Win11 and it worked. I used the same video files, as before. Are there any Logfiles I can attach? Propably some group policies on my Win10 machine?