JPG photos won't open. Can you help?

Moderator: Ken Berry

Choi seong chul
Posts: 102
Joined: Mon Apr 27, 2020 9:26 am
operating_system: Windows 11
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motherboard: Asus Z390
processor: InteCore i9 9900KF
ram: 64GB DDR4
Video Card: NVIDIA GeForce RTX 2080 Ti 11GB
sound_card: MAYA U5 External Sound Card
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: LED Raantec 24"
Corel programs: CVS X4,- X10,2018,2019,2020,2021,2022
Location: Busan Korea

JPG photos won't open. Can you help?

Post by Choi seong chul »

JPG photos won't open. Can you help?
It cannot be imported into Video Studio 2022.
See Attachment.
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Ken Berry
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operating_system: Windows 11
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ram: 32 GB DDR4
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Re: JPG photos won't open. Can you help?

Post by Ken Berry »

The first thing I would do is to go to C:\Users\[YourName]\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro (x64)\ and remove the 25.0 folder or call it 25.0_OLD. Then restart VS 2022. This will in effect reset VS and should make your jpegs visible again. Note that the process will take a few minutes to rebuild the folder, so don't get impatient. Go and do something else for ten minutes or so.
Ken Berry
Choi seong chul
Posts: 102
Joined: Mon Apr 27, 2020 9:26 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Z390
processor: InteCore i9 9900KF
ram: 64GB DDR4
Video Card: NVIDIA GeForce RTX 2080 Ti 11GB
sound_card: MAYA U5 External Sound Card
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: LED Raantec 24"
Corel programs: CVS X4,- X10,2018,2019,2020,2021,2022
Location: Busan Korea

Re: JPG photos won't open. Can you help?

Post by Choi seong chul »

solution. It appears to be corrupted while moving the file.
When you import the file back to your computer, it opens normally.
Photo files are saved on your computer and in Video Studio or Photoshop.
It didn't open though. I got the same file again and it worked fine.
thank you