Corel Store Return Policy

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lata
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Corel Store Return Policy

Post by lata »

Corel 30-Day Money-Back Guarantee

https://www.coreldraw.com/static/common ... ee/en.html

At Corel we're proud of our products and we're confident that you'll be satisfied with your purchase. That's why we offer the Corel 30-Day Money-Back Guarantee.

Buy today and if you're not completely satisfied with your purchase, Corel will refund your money based on your original method of payment - excluding any shipping costs.
When you contact us about a return, your Corel Customer Service Representative may inquire about your products and experience.

Please note: Only products purchased directly from Corel qualify for the Corel 30-Day Money-Back Guarantee.
Purchases made from a retailer or partner must be returned to where you made your purchase and are subject to the return policy of that retailer.
Purchases of transactional licenses, maintenance, Wacom products, Wilcom DecoStudio, download insurance, Protection Plans, Training Plans and Priority Tickets are excluded from this guarantee.

Further information ........
How can I obtain a refund for my product,
Pdf attached from Knowledge Base “corel_kb_article_129030_en.pdf”

Gives more info including details of refunds from Amazon, Microsoft and Apple stores.
.
.
corel_kb_article_129030_en.pdf
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Regards Trevor
User avatar
lata
Site Admin
Posts: 13651
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK

Re: Corel Store Return Policy

Post by lata »

Details of PDF attached above

How can I obtain a refund for my product ?

• Painter Essentials
• CorelDRAW Standard
• Dazzle DVD Recorder HD
• VideoStudio
• CorelDRAW Essentials
• PDF Fusion
• Roxio Easy CD and DVD Burning 2
• Painter
• Pinnacle Studio
• Pinnacle/Dazzle Hardware
• WinDVD
• CorelDRAW Home & Student
• Corel Office
• WordPerfect Office Suite
• PaintShop Pro
• Roxio Easy VHS to DVD for Mac
• ParticleShop
• AfterShot
• Creator NXT
• Toast
• CorelDRAW Graphics Suite
• AfterShot Pro
• Roxio Easy VHS to DVD Plus
• Roxio MyDVD


Please note that refunds can only be issued within the 30-day money back
guarantee.


See more details about the 30-day money back
guarantee; https://www.coreldraw.com/static/common ... ee/en.html

To request a refund for Corel, Pinnacle or Roxio Electronic Downloads, from Cleverbridge orders, please use
this link. https://support.cleverbridge.com/

Once the form has been submitted and is approved, please allow 3-5 business days for the refund to appear on your statement.

To request a refund and return any Roxio, (Electronic Downloads or Physical Products) Pinnacle Physical
Products, or Corel Physical Products, from Digital River orders
, please visit https://www.findmyorder.com
sign in, fill out the return request form and click Submit.

How can I obtain a refund for my product that was purchased from an authorized Corel reseller outside of North America?

Because we do not issue cheque refunds for your region, and most banks in your region will not accept a cheque in
USD, you will need to complete the following information so that we can approve and then process the refund via a wire transfer.

Please raise a ticket with the following information:

Provide the Proof of purchase:
Reason for the refund:

Name of Bank
Address of the Bank
Name on the Account
Account number
IBAN number

How can I obtain a refund for my physical product (not Electronic Download) purchased from Amazon?
If your product is a physical product purchased directly from Amazon.com you have 30 days to return your
product.

Please note that refunds can be issued within the 30-day money back guarantee.

Please visit : https://www.amazon.com/gp/help/customer ... =201819200

How can I obtain a refund for my product purchased from Microsoft App Store?
If your product was purchased directly through the Microsoft Store, you will need to reach out directly to Microsoft Store to request a refund.

Please visit: https://support.microsoft.com/en-us/hel ... _cancelSub

How can I obtain a refund for my product purchased from Apple Store?

If your product was purchased directly through the Apple Store, you will need to reach out directly to Apple Store to request a refund

Please visit: https://support.apple.com/en-ca/HT204088

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Regards Trevor