Login impossible: no board administrator ?

Moderator: Ken Berry


Login impossible: no board administrator ?

Post by p903pgc »

I have been a member since more than 10 years (VSX2 to VS2021).
I tried logging-in but it says my password was wrong (?).
I used "I forgot my password" but when I enter my email & Submit, the email box becomes blank and no email is sent to me to re-initialize my password.
After 3 attempts, it kicked me out and said to contact the "Board Administrator". When I click on the "Board Administrator" link, it says that "Board Administrator contact page has been disabled".
I had to register again under another ID and email as the system tells me the ID and email are already taken and account is activated.
Can you help me recover my previous account (and see my previous posts).

My previous ID was "brouillette".

Please steer me to the right person or process to resolve this ?
Many thanks !
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Ken Berry
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Re: Login impossible: no board administrator ?

Post by Ken Berry »

Your brouillette account was linked to a slightly different email address to the one linked to the current account p903pgc. I can assign you a temporary password to revive your brouillette account, but I'll send it to both email addresses in case the original one is no longer active.

Incidentally, I have been a Site Administrator for quite a few years, but have not been aware of any Board Administrator link. Is it readily apparently on a page of the forum, or only when you get a message to contact the Board Administrator?
Ken Berry
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processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
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Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK

Re: Login impossible: no board administrator ?

Post by lata »

p903pgc aka brouillette

To the top of the Index page, https://forum.corel.com/index.php
Within the Important Information section is a topic “ --- Important Information ---- Contacting Admin and ……
Here you will find an announcement for Admin contact address

You may be best to use the Contactcorelwebboard e-mail account for your replies regarding problems with your account.

I have tested the e-mail account and it is fully functional
Regards Trevor