VS 2022 Pro

[Ken Berry]

You won't be asked if you want to create the 25.0 folder -- that is just part of installing VS. When uninstalling, I usually check to see if that file has also been uninstalled. It usually will be but it pays to make sure. Then, when reinstalling, a new 25.0 is created. But Trevor's suggestion of renaming the old 25.0 to 25.0-OLD will cover the situation where the 25.0 folder is not removed by an uninstallation, and so will remain unchanged if the reinstallation process detects that there is already a 25.0 file in AppData. What you always need is a brand new 25.0 after any reinstallation.

[markpritch]

Thanks Ken
I did check after uninstalling that the 25 folder had gone and, indeed, it had so the current one is new.
So far I've had no problems but only done a few tests. I'm going to be doing more this weekend so will know by tomorrow evening if all is well.
Thanks again for your help.

[markpritch]

Hi again Ken
A quick update having completed my first 8 minute video since downloading the new version.
I am now able to re-link old video clips that I had moved into a separate folder, I couldn't do this with the previous version.

I had a problem crop up while trying to animate some photos (about 20 in all) but most did not cause a problem although working on a couple caused my entire monitor screen to go black for a few seconds before VS started to come back again. Initially it looked rather fractured but eventually settled down to how I had last seen it but on each occasion I was informed via a pop-up window that I had Insufficient Memory. I cannot be sure but it may have been caused because I had hurried too much with my processing and the programme was having to play catch-up. The first time I had 3 pop-ups one over the other. On this occasion the first pop-up read Insufficient Memory, showed a triangle with an Exclamation mark on a yellow/green background with the fault no 100:1:2, when I clicked Ok this revealed another box with just an Ok in it and under that a further box with fault 15621:2:1. The second time I had the same first two pop-ups but the third showed fault no 19241:25:1.

I wonder if this means anything to you?

I have since re-booted my PC and when opening VS22 I get another pop-up advising that 'an update is ready to install. Do you want to install it now?' As there is only a box that says 'YES' I simply deleted the message but are you able to confirm whether the update I am being offered is the one that has caused the recent problems or is it safe for me to install?

Many thanks
Mark

[lata]

Mark
The update you are seeing is the service pack that is causing problems with the program
For the time being do not install the update

[regkaz]

When or how will we know it is safe to update?

[Ken Berry]

When we hear anything from Corel/Alludo, we publish here pretty quickly. So you'll learn soon after we do... Unless Corel/Alludo break with most of their usual practice and announce it here first!

[markpritch]

Great stuff, thanks Ken