PSP 2022 crashes

[LeviFiction]

It may be time to contact Corel Support directly.

There is a debugging mode, assuming it can even get started, that will produce a memory dump for debugging purposes that you can offer them. If you hold SHIFT + CTRL and double click the Program shortcut on your desktop it'll ask if you want to start in debugging mode. Say yes. Once it crashes it should produce dump file in your AppData\Local\Temp\ folder somewhere. Jean-Luc do you remember where those files are usually found?

But that's what I would do, see if the dump file can help support track down your issue.

[wizzard]

Bizarre!! Just tried to run PSP 2022 and PSP 2023 Trial versions in Win 8 compatibility mode and both works!! How strange! Previously PSP 2022 worked under Win 11. I suspect a Win 11 update has messed it up!!

[Jean-Luc]

Try to restore your system from a previous restore point.

[wizzard]

Try to restore your system from a previous restore point.

One of the first things I did but did not work. Reinstall fresh win 11 is not an option

[Jean-Luc]

Try to run PSP in lower compatibility mode.

[wizzard]

Try to run PSP in lower compatibility mode.

Lower comparability mode? Sorry, I do not get that. Please explain. Thanks

[Jean-Luc]

Right-click the executable or shortcut file and select Properties in the pop-up menu.
On the Properties window, click the Compatibility tab.
Under the Compatibility mode section, check the box for the Run this program in compatibility mode for option.

[Ken Berry]

The compatibility tab takes you way back to Vista. But try it with Win 8.

[wizzard]

Right-click the executable or shortcut file and select Properties in the pop-up menu.
On the Properties window, click the Compatibility tab.
Under the Compatibility mode section, check the box for the Run this program in compatibility mode for option.

Thanks. Will leave it at win 8 mode - it works!