When I add video to my VS 21 to edit the sound doesn't play mp4 format

Bigmoe3712 · Post by **Bigmoe3712** » Sat Jul 23, 2022 7:42 pm

I download a video from facebook but the sound plays fine on the media player but in the software (Videostudio) it is a cracklin sound. so I downloaded a free version of AVS software the video plays with no problem. I want to use Video studio Please help

Post by **Ken Berry** » Sat Jul 23, 2022 9:19 pm

Is the sound by any chance Dolby 5.1? Right click one of the clips on the VS timeline and check in Properties. Corel in their wisdom (NOT!) have dropped support for Dolby 5.1 in VS 2021 and 2022 for Win 10 users, though dual channel stereo Dolby should still be OK. (For Win 7, no Dolby at all -- either 5.1 or dual channel -- is permitted).

If you are in this situation, try using a video conversion program like the freeware Handbrake, and produce a new mp4 but with the audio converted to something else other than Dolby.

Bigmoe3712 · Post by **Bigmoe3712** » Sun Jul 24, 2022 12:09 am

The Audio type is MPEG AAC Audio it doesn'stay anything about Dolby I went to handbrake what audio files are ok for VS timeline?

Alludo USER to USER Web Board

When I add video to my VS 21 to edit the sound doesn't play mp4 format

When I add video to my VS 21 to edit the sound doesn't play mp4 format

Re: When I add video to my VS 21 to edit the sound doesn't play mp4 format

Re: When I add video to my VS 21 to edit the sound doesn't play mp4 format