PSP 2022 ultimate is crashing when edit palette

Corel Paint Shop Pro

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Pepi
Posts: 150
Joined: Wed Apr 03, 2013 10:45 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS TUF Z270 MARK 1
processor: Intel i7-7700K
ram: 32GB
Video Card: AMD Radeon RX 5700 XT
Corel programs: VideoStudio 2022; PaintShopPro 2022

PSP 2022 ultimate is crashing when edit palette

Post by Pepi »

Hi,
Has others noticed that when you do:
1. Change image to greyscale [Menu / Image / Greyscale]
2. Drop the colors to 16 [Menu / Image / Decrease color depth / 16 color palette]
3. Try to edit palette --> PSP Crashes [Menu / Image / Palette / Edit palette]

OS: Win10

On the Windows Event log (application) it shows:
Log Name: Application
Source: Application Error
Date: 26.5.2022 16.45.40
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
Description:
Faulting application name: Corel PaintShop Pro.exe, version: 24.1.0.27, time stamp: 0x615c71e2
Faulting module name: CmdColor.dll, version: 24.1.0.27, time stamp: 0x615c6fa4
Exception code: 0xc000041d
Fault offset: 0x000000000003f5d4
Faulting process ID: 0x17b0
Faulting application start time: 0x01d87106a9bcc046
Faulting application path: C:\Program Files\Corel\Corel PaintShop Pro 2022 (64-bit)\Corel PaintShop Pro.exe
Faulting module path: C:\Program Files\Corel\Corel PaintShop Pro 2022 (64-bit)\Commands\CmdColor.dll
Report ID: 28fb6115-6dc2-4c59-bc8e-276a8e9fcd45
Faulting package full name:
Faulting package-relative application ID:
--
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Jean-Luc
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Posts: 2177
Joined: Sat Oct 22, 2011 10:50 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Computer N751J
processor: Intel i7_4710 HQ 2_50GHz
ram: 16GB
Video Card: NVIDIA GeForce GTX 850M
sound_card: NVIDIA High Definition Audio
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Monitor/Display Make & Model: NVIDIA GeForce GTX 850M
Corel programs: PSP X7, X9, 2018 to 2023
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Re: PSP 2022 ultimate is crashing when edit palette

Post by Jean-Luc »

Yes, I can reproduce it.
It is a bug.
I'll report it to Corel.

Don't do Greyscale. Do Adjust/Hue and Saturation/Colorize and set the Saturation to zero (same effect as Greyscale).
THE PAINTSHOP PRO COOKBOOK - GENEALOGY WITH PAINTSHOP PRO
Installed PSP Ultimate: X7, X9, 2018, 2019, 2020, 2021, 2022, 2023
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