No response from Corel for new tickets, PSP Pro Ult 2022

Corel Paint Shop Pro

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SJS
Posts: 148
Joined: Thu May 26, 2011 1:31 am
operating_system: Windows 11
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ram: 16 GB
Video Card: NVIDIA GeForce GTX 1660 Ti 6GB GDDR6
sound_card: Onboard Realtek Codec
Hard_Drive_Capacity: 4 TB
Monitor/Display Make & Model: DELL U2412M
Corel programs: PaintshopPro 2022 Ultimate
Location: Washington State, USA
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No response from Corel for new tickets, PSP Pro Ult 2022

Post by SJS »

I created a ticket on 4/22 on the Corel site & received the auto verification reply by email on 4/23. But I have NOT had any follow up since.

Is there a way to view open tickets or ticket history under my account on the Corel site?
Kathy_9
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operating_system: Windows 10
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sound_card: NVIDIA High Definition Audio
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Re: No response from Corel for new tickets, PSP Pro Ult 2022

Post by Kathy_9 »

They "claim" to respond within 24 hours. Maybe follow-up with chat?

https://www.paintshoppro.com/en/support/
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
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SJS
Posts: 148
Joined: Thu May 26, 2011 1:31 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc 0KWVT8 A03
processor: 11th Gen Intel Core TM i7-11700
ram: 16 GB
Video Card: NVIDIA GeForce GTX 1660 Ti 6GB GDDR6
sound_card: Onboard Realtek Codec
Hard_Drive_Capacity: 4 TB
Monitor/Display Make & Model: DELL U2412M
Corel programs: PaintshopPro 2022 Ultimate
Location: Washington State, USA
Contact:

Re: No response from Corel for new tickets, PSP Pro Ult 2022

Post by SJS »

Good plan. The 24 hours seems to be the auto "we'll get back to you" reply only :-(
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