VideoStudio Ultimate 2022 won't open

Moderator: Ken Berry

User avatar
lata
Site Admin
Posts: 14186
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK

Re: VideoStudio Ultimate 2022 won't open

Post by lata »

Clayton
Sorry you are having issues running Video Studio, this does seem to affect some users but not all which does make it difficult to pin down the reasons.
So far i have not heard of a definite fix from Corel although i assume most have eventually managed to run the program.
There have been other posts suggesting possible fixes.

First when we try to run the program we are asked to register by either creating an account or sign in to an existing account, I assume you have completed that process, only shows once after installation.

New Blue filters have apparently caused the program to fail, advice from Corel was to Install Video Studio 2022, then before launching the program go to…..
C:\Program Files\NewBlueFX\uninstallers
uninstall the New Blue filters, then try running the program

TrialVersion
Installing the Trial version has launched ok, from there we can update to the purchased version.
I had no problems in installing the Trial other than using different version numbers.

If you have not done so I would suggest you install the Trial to see how that.
Trevor
KAK
Posts: 1
Joined: Wed Apr 27, 2022 1:04 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: VANCOUVER

Re: VideoStudio Ultimate 2022 won't open

Post by KAK »

Hello.

I am experiencing the same problems. Uninstalling BLUE FX does not work. I attempt to open VS and I only see the program appear in task manager for a few seconds before it vanishes.

I will uninstall once again and try going from the trial version. Perhaps, that will work.

Karim
javelinman
Posts: 1
Joined: Mon Aug 22, 2022 2:24 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit

Re: VideoStudio Ultimate 2022 won't open

Post by javelinman »

Took weeks to resolve this problem. Here's the fix that finally worked from customer support:

I would suggest you to remove all NewBlue entries. Please follow the below instructions:

You can uninstall NewBlue Titler EX for Corel VideoStudio from your computer by using the Add/Remove Program feature in the Window's Control Panel.
On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
Windows Vista/7/8/10: Click Uninstall a Program.
Windows XP: Click Add or Remove Programs.
When you find the program NewBlue Titler EX for Corel VideoStudio, click it, and then do one of the following:
Windows Vista/7/8/10: Click Uninstall.
Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
Follow the prompts. A progress bar shows you how long it will take to remove NewBlue Titler EX for Corel VideoStudio.

If If none are found, Please do the below steps:
C:\Program Files\NewBlueFX\uninstallers and run the uninstallers from here. After which they need to reboot* then try the launch again

>>>>If you required, Kindly refer to the below additional link:
https://www.advanceduninstaller.com/New ... cation.htm
itecorel
Posts: 2
Joined: Sat Nov 26, 2022 5:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Lenovo ideapad 3
processor: 11th Gen Intel Core i7
Video Card: integrated Intel Iris Xe with 10 GB shared

Re: VideoStudio Ultimate 2022 won't open

Post by itecorel »

Running Video Studio Ultimate 2020 just fine on system. Bought update to Video Studio Ultimate 2022 and it will not start up. Task manager shows it running in background, but nothing initiates.

This fails for both trial and full version. Tried removing the three NewBlueFX uninstallers in "C:\Program Files\NewBlueFX\uninstallers" prior to initial start of program. This also did not work.

The system is well above minimum specs listed here: https://kb.corel.com/en/128826

The Intel Iris Xe graphics card is integrated into the 11th Gen Intel Core i7 and does not have any dedicated graphics memory, just 10 GB shared. Could this be the issue?
User avatar
lata
Site Admin
Posts: 14186
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK

Re: VideoStudio Ultimate 2022 won't open

Post by lata »

Hi itecorel
And welcome to the forums
I would advise that you re—install Video Studio especially if you have updated from the Trial version.
Can I ask, did you uninstall the Trial before installing VS 2022?

To remove the program use the Cleanup tool from https://forum.corel.com/viewtopic.php?t=59847
Running the installation file VideoStudio2022_Installer.exe 7156Kb, choose a new empty download folder to provide new installation files.

When running Video Studio 2022 you will be prompted to download and install the Service Pack.
At the moment this is not recommended as is causing some quality issues.
Your version should be 25.1.0.472
Hope this helps
Trevor
dh7
Posts: 2
Joined: Fri Dec 02, 2022 12:55 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ACPI X64-based
processor: 11th Gen Intel Core i7-1165G7 2 80GHz
ram: 32 GB
Video Card: Intel Iris Xe Graphics
Hard_Drive_Capacity: 800 GB
Monitor/Display Make & Model: ThinkPad FlexView Display 1920x1080
Corel programs: VideoStudio Ultimate 2022

Re: VideoStudio Ultimate 2022 won't open

Post by dh7 »

I am having the similar issue with a fresh licensed install of VideoStudio Ultimate 2022 under Windows 11 on a brand new ThinkPad. VideoStudio was purchased and downloaded November 25, 2022. The installation seemed to go smoothly. However, when the program is started, a small rotating Windows icon appears for about 5 seconds and then just disappears. I do not get the splashscreen or an icon on the taskbar. A new background process named Corel VideoStudio 2022 shows in Task Manager for each new execution.

I uninstalled the NewBlue FX using the uninstaller programs in c:\program files\NewBlueFX\ (Note there are 3 uninstaller programs) and restarted my computer. This did not solve the problem.

I tried the Repair utility in the VideoStudio uninstall program. That took several minutes to complete (and it may have updated the version) but it did not fix the problem. Also tried running as administrator, to no avail.

I have just uninstalled VideoStudio and will try a full reinstall of the software. My plan is to try this again with the license rather than starting with the trial version, as some have recommended. If that doesn't work, I'll repeat with the trial version and adding my license. Any other suggestions are very much appreciated.
User avatar
lata
Site Admin
Posts: 14186
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK

Re: VideoStudio Ultimate 2022 won't open

Post by lata »

dh7
welcome to the forums

I would not use the trial version
I would uninstall the program, use the cleanup tool
https://forum.corel.com/viewtopic.php?t=59847

Use the installer file to download a new set of installation files, just choose an empty folder to hold / save the download files.

Once installed you will be prompted to update the program, please ignore this as the update has caused some quality issues, Alludo should fix this soon??????
Trevor
itecorel
Posts: 2
Joined: Sat Nov 26, 2022 5:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Lenovo ideapad 3
processor: 11th Gen Intel Core i7
Video Card: integrated Intel Iris Xe with 10 GB shared

Re: VideoStudio Ultimate 2022 won't open

Post by itecorel »

dh7,
I find it interesting you have the same exact problem/symptoms as I do after installation. We also both have the same Video card (Intel Iris Xe Graphics) which does not have any dedicated memory, just shared memory.
dh7
Posts: 2
Joined: Fri Dec 02, 2022 12:55 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ACPI X64-based
processor: 11th Gen Intel Core i7-1165G7 2 80GHz
ram: 32 GB
Video Card: Intel Iris Xe Graphics
Hard_Drive_Capacity: 800 GB
Monitor/Display Make & Model: ThinkPad FlexView Display 1920x1080
Corel programs: VideoStudio Ultimate 2022

Re: VideoStudio Ultimate 2022 won't open

Post by dh7 »

Hi itcorel, it does seem we have the same problem. FYI - I tried the uninstall cleanup tool after uninstalling, and performed another clean install, with the same outcome. I've opened a ticket with support. Will post any solutions if they can figure this out.
Bolosun
Posts: 31
Joined: Mon Jul 25, 2011 7:54 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte Z690 Gaming X
processor: Intel i5 12600K
ram: 16gb
Video Card: Nvidia GeForce RTX 2060 Super 8GB VRM
sound_card: Creative Soundblaster Z
Hard_Drive_Capacity: Loads
Monitor/Display Make & Model: AOC Q3279WG5B
Corel programs: VideoStudio Ultimate 2021, Aftershot Pro

Re: VideoStudio Ultimate 2022 won't open

Post by Bolosun »

I had the same issue. Was caused by PowerToys Video conferencing feature. Turned that off and it all worked again.
User avatar
Amir23
Posts: 48
Joined: Fri Sep 02, 2022 12:27 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte GA-770T-USB3
processor: AMD Phenom II X4 925 2800 MHz 4 core[s]
ram: 16 GB
Video Card: NVIDIA GeForce GT 740 [2GB]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 100 GB SSD + 200 GB HDD
Monitor/Display Make & Model: Monitor LG
Corel programs: VideoStudio 2023

Re: VideoStudio Ultimate 2022 won't open

Post by Amir23 »

lata wrote: Thu Apr 21, 2022 10:05 am Clayton
Sorry you are having issues running Video Studio, this does seem to affect some users but not all which does make it difficult to pin down the reasons.
So far i have not heard of a definite fix from Corel although i assume most have eventually managed to run the program.
There have been other posts suggesting possible fixes.

First when we try to run the program we are asked to register by either creating an account or sign in to an existing account, I assume you have completed that process, only shows once after installation.

New Blue filters have apparently caused the program to fail, advice from Corel was to Install Video Studio 2022, then before launching the program go to…..
C:\Program Files\NewBlueFX\uninstallers
uninstall the New Blue filters, then try running the program

TrialVersion
Installing the Trial version has launched ok, from there we can update to the purchased version.
I had no problems in installing the Trial other than using different version numbers.

If you have not done so I would suggest you install the Trial to see how that.
wow

Please do not create such a similar problem in the VS2023 version.

I installed VS2022 on a computer with integrated graphics, but only the image of a young lady blowing gum appeared for a few moments and the program did not run, but when I installed VS2022 on a computer with a 2GB discrete graphics card, it did.

VS2020 and VS2021, which I have worked with before, ran faster and never had this problem.
tletter
Posts: 1265
Joined: Thu Jul 16, 2015 12:23 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7-3632QM
ram: 16GB
Video Card: NVIDIA RTX 3080
Hard_Drive_Capacity: 1TB
Corel programs: X4,X5,X6,X7,X8,X9,X10,2018,2019,2021
Location: Canada

Re: VideoStudio Ultimate 2022 won't open

Post by tletter »

Amir23 wrote: Please do not create such a similar problem in the VS2023 version.
People on this forum don't work for Alludo/Corel, so you're best to contact Alludo/Corel with your feedback.

tletter
https://www.youtube.com/user/tletter